Converted application from previous JSP (Java) version to ASP.NET with C#.NET backend.Managed numerous outsourced developers on specific projects on the development of applicationSenior programmer on developing the following modules in the applicationMulti-tiered CRM(Customer Relationship Management) ModuleHelpdesk Ticketing ModuleSales Management ModuleProject Management ModuleAsset ModuleScheduling ModuleKnowledge Based ModuleExpense Tracking… Show more Converted application from previous JSP (Java) version to ASP.NET with C#.NET backend.Managed numerous outsourced developers on specific projects on the development of applicationSenior programmer on developing the following modules in the applicationMulti-tiered CRM(Customer Relationship Management) ModuleHelpdesk Ticketing ModuleSales Management ModuleProject Management ModuleAsset ModuleScheduling ModuleKnowledge Based ModuleExpense Tracking ModuleChat ModuleReporting Module using both Crystal Reports and Telerik ReportingExternal Data Source tool to connect Cynergy Application to other databases to pull data into CynergyDeveloped multiple C#.NET Applications for Cynergy Software HelpdeskDevelopment C#.NET Chat Operator Application to manage chat sessionsTAPI Application for desktop notifications for incoming calls and links to multiple applications to show data in selected application. Applications include Outlook, Goldmine, HEAT, ACT, Cynergy Software, and custom web address.Windows Service written in C#.NET to perform automated task for Cynergy Software including scheduled reporting, email polling, and rules based engine for automated helpdesk ticket escalationDesktop Data Import Tool written in C#.NET to access web service for importing data into Cynergy Software Helpdesk Show less

Converted application from previous JSP (Java) version (using MySQL) to ASP.NET with C#.NET backend with SQL Database. Managed numerous outsourced developers on specific projects on the development of application. Primary developer for complete software.

Responsible for debugging and testing applicationWorked with team of developers to fix bugs and make enhancements to modulesResponsible for support and deployment of application to MySQL, Linux, and Apache Web Server