Delivery Manager
Current- Business analysis in strategic and IT transformation projects- Service design & transition (ITIL v4 certified)- Delivery Manager of SaaS core product & vendor management
Jun 2019 - Present
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Joana Fonseca Email & Phone Number
Delivery Manager | Service Design | ITIL4
at
Hiscox
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Delivery Manager | Service Design | ITIL4
Location
Portugal, Portugal, Portugal
Company size
Who is Joana Fonseca? Overview
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Quick answer
Joana Fonseca is listed as Delivery Manager | Service Design | ITIL4 at Hiscox, a company with 2339 employees, based in Portugal, Portugal, Portugal. AeroLeads shows a matched LinkedIn profile for Joana Fonseca.
Joana Fonseca previously worked as Delivery Manager at Hiscox and Senior Business Analyst & Product Owner at Mind Source. Joana Fonseca holds Licenciatura, Engenharia Informática from Iscte - Instituto Universitário De Lisboa.
Company email context
Email format at Hiscox
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Hiscox
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Profile bio
About Joana Fonseca
Currently working as Delivery Manager in insurance business, using agile methodologies.Knowledge in Banking, Insurance and Human Resources business areas. Large experience as developer, business analyst and team leader.
Listed skills include Requirements Analysis, Business Analysis, Business Process Re Engineering, Business Process Design, and 16 others.
Current workplace
Joana Fonseca's current company
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Hiscox
6 roles
Joana Fonseca work experience
A career timeline built from the work history available for this profile.
Senior Business Analyst & Product Owner
- Business analysis, working closely with development teams and ensuring strategic alignment within the organization- Product owner in Agile projects
Mar 2018 - May 2019
Business Analyst & Project Manager
- Business analysis and customer support, working closely with development teams- Project management using Agile methodologies- Software releases management and incident management
Jan 2015 - Mar 2018
Business Analyst & Pre-Sales Consultant
- Business analysis and project management support- Pre-sales
Jun 2013 - Mar 2014
Technical Consultant
- Business Analyst, Solution Designer, Team Leader and Developer in several Salesforce.com solutions, regarding Insurance, Banking and Pharmaceutical businesses.
Jan 2012 - May 2013
Consultant
- (2010-2011) Requirements Analyst and Developer of Salesforce.com solutions for insurance business (standard configuration and Apex development)- (2009) Requirements Analyst and Process Designer regarding optimization of core banking processes. (Ultimus BPM, SQL Server,.Net) - (2007-2008) Developer in Homebanking solution (Java, JSP, DB2, Websphere.
Sep 2007 - Dec 2011
Team & coworkers
Colleagues at Hiscox
Other employees you can reach at hiscoxgroup.com. View company contacts for 2339 employees →
VA
Vanessa Almeida
Colleague at Hiscox
Lisbon Metropolitan Area, Portugal
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BS
Biddy Slaughter
Colleague at Hiscox
Chelmsford, England, United Kingdom, United Kingdom
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PC
Paul Crick
Colleague at Hiscox
London, England, United Kingdom, United Kingdom
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VJ
Valentina Jassim
Colleague at Hiscox
Miami, Florida, United States, United States
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GA
Giulia Augusto
Colleague at Hiscox
Portugal, Portugal
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ET
Emily Taylor
Colleague at Hiscox
London, England, United Kingdom, United Kingdom
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EC
Emily Croome
Colleague at Hiscox
Manchester, England, United Kingdom, United Kingdom
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VO
Volodymyr Olegovych P.
Colleague at Hiscox
Luxembourg, Luxembourg
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JL
Joana Luiz
Colleague at Hiscox
Lisboa, Lisbon, Portugal, Portugal
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KA
Kelly Ann Simons
Colleague at Hiscox
Bermuda, Bermuda
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Vanessa Almeida
Colleague at Hiscox
Lisbon Metropolitan Area, Portugal
View →
BS
Biddy Slaughter
Colleague at Hiscox
Chelmsford, England, United Kingdom, United Kingdom
View →
PC
Paul Crick
Colleague at Hiscox
London, England, United Kingdom, United Kingdom
View →
VJ
Valentina Jassim
Colleague at Hiscox
Miami, Florida, United States, United States
View →
GA
Giulia Augusto
Colleague at Hiscox
Portugal, Portugal
View →
ET
Emily Taylor
Colleague at Hiscox
London, England, United Kingdom, United Kingdom
View →
EC
Emily Croome
Colleague at Hiscox
Manchester, England, United Kingdom, United Kingdom
View →
VO
Volodymyr Olegovych P.
Colleague at Hiscox
Luxembourg, Luxembourg
View →
JL
Joana Luiz
Colleague at Hiscox
Lisboa, Lisbon, Portugal, Portugal
View →
KA
Kelly Ann Simons
Colleague at Hiscox
Bermuda, Bermuda
View →
2 education records
Joana Fonseca education
Licenciatura, Engenharia Informática
Psicologia Social E Das Organizações
FAQ
Frequently asked questions about Joana Fonseca
Quick answers generated from the profile data available on this page.
What company does Joana Fonseca work for?
Joana Fonseca works for Hiscox.
What is Joana Fonseca's role at Hiscox?
Joana Fonseca is listed as Delivery Manager | Service Design | ITIL4 at Hiscox.
Where is Joana Fonseca based?
Joana Fonseca is based in Portugal, Portugal, Portugal while working with Hiscox.
What companies has Joana Fonseca worked for?
Joana Fonseca has worked for Hiscox, Mind Source, Advancecare, S.A., Talentia Software, and Aborda Portugal - A Cloud Computing Company.
Who are Joana Fonseca's colleagues at Hiscox?
Joana Fonseca's colleagues at Hiscox include Vanessa Almeida, Biddy Slaughter, Paul Crick, Valentina Jassim, and Giulia Augusto.
How can I contact Joana Fonseca?
You can use AeroLeads to view verified contact signals for Joana Fonseca at Hiscox, including work email, phone, and LinkedIn data when available.
What schools did Joana Fonseca attend?
Joana Fonseca holds Licenciatura, Engenharia Informática from Iscte - Instituto Universitário De Lisboa.
What skills is Joana Fonseca known for?
Joana Fonseca is listed with skills including Requirements Analysis, Business Analysis, Business Process Re Engineering, Business Process Design, Salesforce.Com, Cloud Computing, Java, and Apex Programming.
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