Joseph Gill, Mba, Csm, A-Csm Email & Phone Number

Pittsburgh, Pennsylvania, United States

VP of information technology responsible for the design, development and implementation of eCore Services information technology systems, software applications, IT support, infrastructure systems, policies and procedures. This includes but is not limited to the following responsibilities:• Development of overall strategic direction of IT Systems and infrastructure• Supervises the design, development, and implementation of all IT systems• Security Policies, systems, standards… Show more VP of information technology responsible for the design, development and implementation of eCore Services information technology systems, software applications, IT support, infrastructure systems, policies and procedures. This includes but is not limited to the following responsibilities:• Development of overall strategic direction of IT Systems and infrastructure• Supervises the design, development, and implementation of all IT systems• Security Policies, systems, standards, and compliance• Aligns IT strategy to eCore’s strategic direction and goals • Oversees Development and Adherence to eCore’s product development life cycle• Set strategic objectives for the technical delivery team• Identify opportunities for technological improvement• Oversee development of critical IT Systems aligned with eCore’s long term goals• Oversight of policies and procedures for risk management and • Provide direction and leadership to technical teams• Oversight of Agile best practices, procedures, and transformation• Oversight of Technological Risk Management• IT Resource Allocation• Strategic Project Prioritization• Oversight of Analysis and Review of new IT systems and servicesTargeting to ensure that eCore Services expands and maintains its technological competitive edge by identifying trends in technology relevant to eCore’s strategic goals Show less

Greater Pittsburgh Area

2019 MCEF File Update• Client added point of sale rebate opportunities for their ASO business requiring reporting metrics • Prime MCEF files needed updated to the latest version • Client requested data be migrated into additional systems. Worked with key stakeholders to re-baseline and re-estimate the changed scope. This aligned the new scope, schedule, and Budget. • All capabilities delivered on schedule and under budget2019 Vision ID Cards Update Project• Client… Show more 2019 MCEF File Update• Client added point of sale rebate opportunities for their ASO business requiring reporting metrics • Prime MCEF files needed updated to the latest version • Client requested data be migrated into additional systems. Worked with key stakeholders to re-baseline and re-estimate the changed scope. This aligned the new scope, schedule, and Budget. • All capabilities delivered on schedule and under budget2019 Vision ID Cards Update Project• Client requested co-branded vision ID cards for standalone vision products. • Worked with Portals and Vendor Solutions to provide the cards further allowing requested vision ID cards to be viewed and ordered online• Work to align a mass mailing of cards to Members aligning to ND deliverable dates • Project turnover occurred in September of 2019 • Project Successfully delivered on time and under budget in February of 2020 and closed in March2019 NCQA HEDIS • Client required new data for use in calculating HEDIS measure rates required by NCQA and CMS. • Worked with project teams to overcome key roadblocks identified with using a new technology Denodo on the platform. This included security, resource constraints, application interaction security• Project Successfully delivered on time and on budget in February of 20202019 BCBSA Member Touchpoint Measures Update• Member Touchpoint Measures is a brand protection program assessing operational and service performance• Inherited the project on 12/1/2018 requiring delivery on 1/1/19• Migrated project to green post several rounds of solutioning and redesigning. • Corrected Budgetary issues and expanded the scope to encapsulate the projects requirements • Realigned resources to save project 150k for delivery and transitioned project ot new PM2019 Medicare Advantage Product Setup• Create & Manage eligibility files, configuration setup, explanation of benefits and member eligibility in support of Open Enrollment AEP. Show less

Pittsburgh

Product Ownership and ScrumMaster: Test Environment Command Center • Responsible for leading a small team to increase the stability of the test environments through agile continuous process improvements• Responsible for initial department setup • Set up the agile framework to be used to manage the environmentsMAS Project Solutioning: Test Environment Command Center Environment Stabilization Initiatives• Solutioned the UAT Level Three Environment, Training Data Improvement… Show more Product Ownership and ScrumMaster: Test Environment Command Center • Responsible for leading a small team to increase the stability of the test environments through agile continuous process improvements• Responsible for initial department setup • Set up the agile framework to be used to manage the environmentsMAS Project Solutioning: Test Environment Command Center Environment Stabilization Initiatives• Solutioned the UAT Level Three Environment, Training Data Improvement, and Training Environment Improvement Initiatives for the TECC• Worked with all domains to define the required resource allocations and budgets• Work with the MAS Team to estimate where information was lackingProject: Foundational Training Environment Project at Highmark• The purpose of this project was to create an interim solution training environment for Highmark clients that reflected the majority of Highmark's applications• Responsible for making sure that the project uses as little of the 2.5 million-dollar budget as possible so that the remaining budget could be used towards the production training environment solution • Project delivered met the requirements for training came in on schedule and under budget. Project: Foundational Client Portal Project at Highmark• The purpose of this project was to provide a centralized platform for communication• Using Agile methodologies we delivered the first phase of this application in 2015• Tools used Clarity, RTC, IPMO processes and templates• Project delivered under budget and on schedule in 2015Project: Foundational Masking Sensitive Data Phase II Project at Highmark• This project was established to provide additional security for 22 of Highmark's application. • Tasked with getting the project delivered when it had started 4 months behind schedule. Project needed delivered in a 3 month timeframe. Using the Agile framework we delivered the project on schedule and under budget. Show less

Tasked with enacting project management mechanisms to acquire control of a project that has run for over four years and a project that had exceeded its deadline by over six months. After initial analysis determined that the current waterfall methodology and lack of change control required realignment. In order to account for the culture of the organization and the ability to manage constant change requests a project to upgrade the organizations SDLC to a scrum agile methodology was enacted and… Show more Tasked with enacting project management mechanisms to acquire control of a project that has run for over four years and a project that had exceeded its deadline by over six months. After initial analysis determined that the current waterfall methodology and lack of change control required realignment. In order to account for the culture of the organization and the ability to manage constant change requests a project to upgrade the organizations SDLC to a scrum agile methodology was enacted and will be fully implemented by the middle of November. The project running for four years has been put on hold until this project has been completed to bring it under control. The other project has been completed up to version one and is ready for beta testing. Lead five software implementation projects for clients of varied sizes resulting in an average client satisfaction rating of 9.46 out of 10 on project management performance. Projects were taken from requirements gathering to production. Lead 8 major RFP projects that the organization was invited to participate in. Of these eight projects two are currently open, three have declined, one has entered into a contract with the organization, and we are the frontrunner on the final RFP, based on feedback from the client the organizations only major risk is the cancelation of the project. Should nothing major occur, these two contracts have an estimated revenue value of over 1.5 million dollars Show less

GORBI is the oldest social research firm in the Republic of Georgia. By using Innovation Management techniques to funnel ideas from ideation to market to improve or plan and develop new products that would add value to GORBI’s clients. This led to not only the development new product offerings, such as an online survey system and a GPS route tracking system designed for the developing world, but also the creation of a technological sister firm.Based on the results of our pilot program… Show more GORBI is the oldest social research firm in the Republic of Georgia. By using Innovation Management techniques to funnel ideas from ideation to market to improve or plan and develop new products that would add value to GORBI’s clients. This led to not only the development new product offerings, such as an online survey system and a GPS route tracking system designed for the developing world, but also the creation of a technological sister firm.Based on the results of our pilot program the decision was made to adjust the organization’s strategy to target international markets. This slight adjustment in strategy led to projects in Afghanistan, Moldova, Belarus, Armenia, Algeria, and a perpetual contract in Azerbaijan. GORBI also required the development of a risk mitigation plan for their data and hardware. A plan was developed that included creating redundancy for their data. Many clients of social research require that the data be maintained in perpetuity for trending purposes. Based on this GORBI stores data locally and on a weekly basis and now backs all data up on CDs and servers located in the United States. This provides a significant level of redundancy and risk mitigation. Acting project manager for a collaborative project between GORBI, ORB, E-World, and two local research firms for a project conducted in Afghanistan. The first requirement for this project was to assess the risk of using our GIS system in Afghanistan. The use of electronic devices in Afghanistan can place the interviewers at risk especially in regions controlled by the Taliban. Our system was developed with this risk in mind and was designed to be inconspicuous. At the same time we analyzed the risk of areas within Afghanistan to determine areas where the risk threshold warranted alternative means of gathering PSU data. This dedication to risk mitigation led to no problems during the research and the gathering of coordinates for a large portion of the Primary Sampling Units. Show less

Greater Pittsburgh Area

Inherited an extensive database and reporting system written with legacy Crystal Reports, assessed the viability of enhancing the data and updating the system to Microsoft’ SSRS platform, resulting in a centralized reporting system.Managed and supported several applications, web services and websites using C# .net VB.net and SQL, web services, window services, and AJAX. These systems and their database needed updating to make them more efficient. The changes I implemented increase the… Show more Inherited an extensive database and reporting system written with legacy Crystal Reports, assessed the viability of enhancing the data and updating the system to Microsoft’ SSRS platform, resulting in a centralized reporting system.Managed and supported several applications, web services and websites using C# .net VB.net and SQL, web services, window services, and AJAX. These systems and their database needed updating to make them more efficient. The changes I implemented increase the speed of these processes significantly. The organization needed to maintain its publication subscription base in libraries requiring the implementation of a COUNTER specified tracking and reporting solution. Conducted the research on counter compliance and as a result saved the organization $10,000 dollars out of pocket and was granted an employee award of special recognition for the success of this project.MRS was lacking in a business continuity plan and required assistance in the development of their business continuity plan. Not only did this work lead to a plan for risk mitigation it also led to the updating of our network and restructuring of our server room to prevent overheating Show less

Greater Pittsburgh Area

Developed and supported several applications, web services and websites using C# .net VB.net, Oracle, Teradata, SQL Server, web services, window services, and AJAXDeveloped most of Wesco’s web services that manage their credit card transactions for PCI level I compliance.

New York

Management of an SEO, SEM, and Social Media Marketing CampaignDevelopment of an online marketing plan

Greater Pittsburgh Area

Initially brought on as a developer for the Cedar Store, a local retail outdoor furniture store conducted around 500k of business per year to develop their E-commerce division. After several meetings it was decided that we would purchase an out of the box solution along with its source code and customize it to the needs of the organization. Over the four years of my tenure as the Director of Development and Information technology the organization closed the retail store and sales revenue… Show more Initially brought on as a developer for the Cedar Store, a local retail outdoor furniture store conducted around 500k of business per year to develop their E-commerce division. After several meetings it was decided that we would purchase an out of the box solution along with its source code and customize it to the needs of the organization. Over the four years of my tenure as the Director of Development and Information technology the organization closed the retail store and sales revenue increased from 500k and was on target to reach its fourth year goal of 10 million in sales. Show less

Bridgeville, Pa

Inherited all development DDI’s data extraction packages and administrative tools that were used for translating HR tests into relevant data for the selection and staffing of organizations such as General Motors.

Greater Pittsburgh Area

Started as an intern with Indianer Computer Corporation to develop and maintain client software and web solutions. This was an unpaid internship but given the success of projects was granted a starting salary within my first 2 weeks. The first project was to develop a system that incorporated OCR and OMR to analyze patient data for a network of doctors’ offices and was completed within 2 weeks; the reward for this was a salary for the term of my internship and a raise when hired three months… Show more Started as an intern with Indianer Computer Corporation to develop and maintain client software and web solutions. This was an unpaid internship but given the success of projects was granted a starting salary within my first 2 weeks. The first project was to develop a system that incorporated OCR and OMR to analyze patient data for a network of doctors’ offices and was completed within 2 weeks; the reward for this was a salary for the term of my internship and a raise when hired three months later. Developed a project for Wishbox designed to centralize wish list data for retail chains, malls, and individuals across multiple domains on a tight deadline for the 2000 Retail Association Conference. This product was developed using Visual Basic and an API for Symbol hand scanners. Once the system was complete it won acclaim at several retail conventions in the United States and was in the running to be the solution of choice for K-Mart’s gift registry system. Show less