I am interested in new opportunities that will permit me to utilize my skills & knowledge of Unmanned Aerial Systems and/or Photography. My UAV knowledge combined with my 20 plus years in the Photographic and Digital Imaging Industry offers a unique skillset in the UAS Industry. I am willing to relocate anywhere in the United States.• UAV Operator• Remote Pilot• Photo Lab Production Manager• Quality Control Supervisor• Digital Image Database Manager• Adobe Lightroom ExpertCUSTOMER SERVICE• Ensured total customer satisfaction by completing projects on time and within specifications• Served as Customer Service Representative for walk-in clients• Take charge of digital camera files from the clients for printing Fine Art gallery prints.• Addressed clients’ needs in a timely manner by directing them to the most suitable products, while encoding job details into the systemTEAM MANAGEMENT & LEADERSHIP• Collaborate with offset & digital printers about schedules and proofing of projects• Supervised 36 employees on two shifts, which involved scheduling and performance monitoringCONFLICT RESOLUTION• Responsible for fixing Apple computer problems encompassing email, printing, OS usage, software updates, network & Wi-Fi issuesINVENTORY MANAGEMENT• Monitored DSLR’s, lenses, and memory card inventories and took charge of printers, scanners, RAID’s, and software licensesTECHNICAL OPERATIONS MANAGEMENT• Guaranteed production quality by overseeing all jobs in multiple departments• Assume full responsibility in overseeing the sharpness, color, and density of files• Effectively utilize Adobe Lightroom and Photoshop in editing clients’ image files, while using keywords and metadata• Developed scans for retouching and printing to wide-format inkjet and RGB digital photographic printers through page layout applications such as Quark, Illustrator & InDesignTRAINING FACILITATION• Conducted training on Apple Mac and iOS devices as well as DSLR’s & Lightroom, Photoshop, software, hardware, and procedures