Podcast host for the DC United Kingdom Podcast. I personally do all the work for the show, whether that is the graphics, audio editing or video. I also produce the social media content. Taken from the very beginning, I have grown it from a podcast with around 30 listeners in the opening months, to achieving an average audience of around 200+ with people listening from all over the world. I have interviewed pundits, staff, players, and previous Head Coaches of D.C. United.

• Creating a ‘Consistently Great Experience’ on the shop floor for customers through showcasing• Conducting market research on new and existing products• When required, sales of devices.• Imparting technical advice with customers• Training of colleagues and customers on new devices including user experience, features and Unique Selling Points (USPs) in order to maximize sales within the store• Compiling training briefs using Microsoft Office or Google Docs, and knowledge checks using Google Classroom.• Presenting of new and upcoming products to the region and store colleagues• Developing skills in resolving technical issues on a wide range of products, including Android handsets/tablets, Windows Phones, Windows computers, Blackberry, iPhones and other OS products. • Analyzing store sales figures for trends and where improvements can be made.• Creating data analysis for the sales team so that they have a live update of how they are doing and how the store is performing.

• Inspiring the regions gurus to achieve their objectives• Making sure that they are kept up to date with where they are in relation to their objectives• Organizing team meetings and bonding sessions• Leading by example• Currently looking after 15+ Gurus

• Meeting the customer needs with mobile phones and mobile broadband, utilizing knowledge learnt of products and prices of not only our own but competitor networks’ products and services• A sales results driven role began within a concession• Overall running of the store • Ensuring the stall was maintained at a high standard of appearance. After six months, I transferred to the larger store