Jitendra Suthar Email & Phone Number

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Option Trader | Equity Analysis | Mutual Fund | Investment.

Mumbai, Maharashtra, India

• Addressing client concerns and troubleshooting technical issues to rapidly identify the source of the issue.• Looking into questions and problems that different users have raised via email, phone• Addressing customer inquiries and technical difficulties for a variety of platforms, including the Exe- Based, Web-Based, and Mobile App• Raising concerns with the Developing Team and pointing out possible bugs• Coordinating with internal departments and clients to resolve any potential concerns• It also entails testing new software, App features before delivering them to clients and looking into application faults, data anomalies, and inquiries.• In-charge of showing clients how to use the "Itrade" software and providing instruction. Making buy, sell, and hold choices based on technical analysis is made easier with the use of charting tools.

Mumbai, Maharashtra, India

• Offering customers specialized solutions and appropriate investment strategies in accordance with their objectives and demands.• Regularly communicated with clients to updates on their investment portfolios, and other information pertaining to investments.• Addressing client grievances and supporting the on-field relationship manager in making sure a successful resolution.• Helping walk-in customers with their investing requirements and queries. evaluating and selecting mutual funds for clients in accordance with their investment preferences and goals.

Mumbai Area, India

• Troubleshooting trading platform issues for retailers and sub-brokers, utilizing Odin software, resulting in uninterrupted trading activities.• Provided clients with comprehensive portfolio information to enable informed investment decision- making, contributing to increased client satisfaction and loyalty.• Addressed clients' grievances and basic compliance issues, ensuring prompt issue resolution, and enhanced customer experience, while escalating complex queries to the compliance department for expedient resolution.• Conducted successful training sessions for new employees, educating them on the company’s financial products and services, resulting in improved employee knowledge, and productivity.

Mumbai, Maharashtra, India

• Educating clients on all software functions and tools for stock technical analysis.• Troubleshot technical issues promptly via remote assistance or on-site client premises and provided effective solutions for client feedback• Increased sales by upselling upgraded products and ensuring client retention• Conducted comprehensive training sessions on Stock Market Technical Analysis, covering topics such as Moving Average, Indicators, Candlestick Patterns, Volume, and many more.

Mumbai, Maharashtra, India

• Generate prospective leads through diverse channels including phone, email, and personal client interactions• Organize and facilitate seminars to enhance the skills and proficiency of the sales team• Foster ongoing communication with client and purchasing department head to comprehend heir requirements and outlooks• Specialize in B2B product sales and cater to corporate customers• Conduct data collection and analysis to facilitate informed decision-making and strategic planning for the department.

Pgdm In Finance, Finance And Financial Management Services, Distinction

Bachelor In Management Studies, Business Management, A

Activities and Societies: Lead Presentational | Created Short AD film