Jay Hart Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, Us

Subject matter expert in fraud and authentication | enabling partners through custom integration | emerging market sales

Atlanta, Georgia, Us

Pindrop creates frictionless authentication and fraud detection for voice interactions in contact centers, connected IoT devices, and beyond.Serve as Principal Sales Engineer- Help customers fight fraud and authenticate customers by bringing balance to positive customer experience and fraud prevention- Function as SME for authentication, Amazon Connect/AWS, Twilio Flex, and others- Developed and delivered content for Pindrop Pulse webinar series including 'Q&A with Jay'As Global Director of Sales Engineering- Built a global team of sales engineers and solutions architects to focus on delivering pre-sales support of sales, proof of concepts, and customer architecture- Developed policies and procedures around the delivery of proof of concepts to customers including media and metadata extraction from call recording systems

Atlanta, Georgia, Us

Nexidia has applied years of research and development to deliver a comprehensive range of solutions for audio and video search. Nexidia works with some of the world’s largest contact centers, media and entertainment companies, government agencies, and legal firms to help them realize the amazing possibilities now discoverable in audio and video content.Serve as Pre-Sales Solutions Architect - Evaluate customer infrastructure and requirements and make deployment recommendations - Perform on-site deployments of Nexidia software for customers in the US and EMEA - Develop custom software to move audio from recorders into Nexidia's platforms

Us

TechBridge is a nonprofit that drives community impact by bringing affordable business & technology expertise to other nonprofits. TechBridge has provided IT consulting and outsourcing services to hundreds of nonprofits, helping them harness the productivity gains long since enjoyed by the corporate sector, by connecting the needs of nonprofits with the skills and financial resources of the technology community. We focus on technology enabling nonprofits to focus on their mission.Serve as Sr. Network Engineer - Deliver client field support and consulting as well as data center management - Provide network management, disaster recovery planning, and strategic planning - Develop custom applications for clients as needed to meet business objectives

Co-owned a small business consulting firm. I managed the organization and performed all of the solution development and business development in Atlanta, GA.

Norwalk, Connecticut, Us

Provided site management and consulting services for higher education institutions and public libraries within the XGS Network Print Management Practice. Previously provided consulting for clients within the XGS Managed Services organization including Windows/Active Directory migrations, e-mail migrations, enterprise document management, HR systems, and financial solutions in a variety of vertical markets.

Charlotte, Nc, Us

Provided up-to-date reporting data to the executive leadership of the bank and Residential Mortgage Division and functioned as the technology representative for Residential Mortgage to Client Technology Support Services. Cut the Residential Mortgage technology budget by over $500,000 per year by consolidating hardware from the desktops, retiring unused assets, and limiting user access to software applications. Developed a comprehensive pipeline analysis report that allowed for dashboard views of total production across twelve business units within Residential Mortgage. Acted as the Residential Mortgage Y2K Area Coordinator, planning and overseeing the inventorying, collection, and decommissioning of existing assets as well as guiding the distribution of electronic assets to employees, developing the standardized software platform images, and ensuring business continuity during and after the Y2K event.

Roswell, Georgia, Us

Provided phone and field support for desktop and laptop computers, Novell NetWare and Windows NT networks, storage devices, and customer wiring infrastructure.

Bba, Management

Master Of Divinity (M.Div.)