Jay Hart Email and Phone Number
Jay Hart work email
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Jay Hart personal email
I have built a career on helping business stakeholders communicate their functional needs and helping technology leadership understand and execute on those business requirements. Combining a business acumen with years of voice application and contact center technology experience have helped me to build a reputation as a subject matter expert in a variety of critical areas including fraud/risk detection, authentication, and operationalizing the voice of the customer.
Pindrop
View- Website:
- pindrop.com
- Employees:
- 322
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Principal Solutions Engineer - Partners And EmergingPindropAtlanta, Ga, Us
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Princip Solutions Engineer - Partners & EmergingPindrop Jan 2024 - PresentAtlanta, Georgia, UsSubject matter expert in fraud and authentication | enabling partners through custom integration | emerging market sales
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Principal Solutions EngineerPindrop Sep 2013 - Jan 2024Atlanta, Georgia, UsPindrop creates frictionless authentication and fraud detection for voice interactions in contact centers, connected IoT devices, and beyond.Serve as Principal Sales Engineer- Help customers fight fraud and authenticate customers by bringing balance to positive customer experience and fraud prevention- Function as SME for authentication, Amazon Connect/AWS, Twilio Flex, and others- Developed and delivered content for Pindrop Pulse webinar series including 'Q&A with Jay'As Global Director of Sales Engineering- Built a global team of sales engineers and solutions architects to focus on delivering pre-sales support of sales, proof of concepts, and customer architecture- Developed policies and procedures around the delivery of proof of concepts to customers including media and metadata extraction from call recording systems
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Solutions ArchitectNexidia Feb 2008 - Sep 2013Atlanta, Georgia, UsNexidia has applied years of research and development to deliver a comprehensive range of solutions for audio and video search. Nexidia works with some of the world’s largest contact centers, media and entertainment companies, government agencies, and legal firms to help them realize the amazing possibilities now discoverable in audio and video content.Serve as Pre-Sales Solutions Architect - Evaluate customer infrastructure and requirements and make deployment recommendations - Perform on-site deployments of Nexidia software for customers in the US and EMEA - Develop custom software to move audio from recorders into Nexidia's platforms -
Network EngineerTechbridge Jul 2006 - Feb 2008UsTechBridge is a nonprofit that drives community impact by bringing affordable business & technology expertise to other nonprofits. TechBridge has provided IT consulting and outsourcing services to hundreds of nonprofits, helping them harness the productivity gains long since enjoyed by the corporate sector, by connecting the needs of nonprofits with the skills and financial resources of the technology community. We focus on technology enabling nonprofits to focus on their mission.Serve as Sr. Network Engineer - Deliver client field support and consulting as well as data center management - Provide network management, disaster recovery planning, and strategic planning - Develop custom applications for clients as needed to meet business objectives -
Senior Solutions ArchitectWhole I.T. Solutions Aug 2005 - May 2006Co-owned a small business consulting firm. I managed the organization and performed all of the solution development and business development in Atlanta, GA.
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Sr. AssociateXerox Apr 2000 - Aug 2005Norwalk, Connecticut, UsProvided site management and consulting services for higher education institutions and public libraries within the XGS Network Print Management Practice. Previously provided consulting for clients within the XGS Managed Services organization including Windows/Active Directory migrations, e-mail migrations, enterprise document management, HR systems, and financial solutions in a variety of vertical markets. -
Business Systems AnalystSuntrust Bank Apr 1998 - Mar 2000Charlotte, Nc, UsProvided up-to-date reporting data to the executive leadership of the bank and Residential Mortgage Division and functioned as the technology representative for Residential Mortgage to Client Technology Support Services. Cut the Residential Mortgage technology budget by over $500,000 per year by consolidating hardware from the desktops, retiring unused assets, and limiting user access to software applications. Developed a comprehensive pipeline analysis report that allowed for dashboard views of total production across twelve business units within Residential Mortgage. Acted as the Residential Mortgage Y2K Area Coordinator, planning and overseeing the inventorying, collection, and decommissioning of existing assets as well as guiding the distribution of electronic assets to employees, developing the standardized software platform images, and ensuring business continuity during and after the Y2K event. -
Field Service TechnicianNetcom Systems Inc Sep 1996 - Apr 1998Roswell, Georgia, UsProvided phone and field support for desktop and laptop computers, Novell NetWare and Windows NT networks, storage devices, and customer wiring infrastructure.
Jay Hart Skills
Jay Hart Education Details
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Kennesaw State UniversityManagement -
Liberty UniversityMaster Of Divinity (M.Div.)
Frequently Asked Questions about Jay Hart
What company does Jay Hart work for?
Jay Hart works for Pindrop
What is Jay Hart's role at the current company?
Jay Hart's current role is Principal Solutions Engineer - Partners and Emerging.
What is Jay Hart's email address?
Jay Hart's email address is jh****@****ity.com
What schools did Jay Hart attend?
Jay Hart attended Kennesaw State University, Liberty University.
What are some of Jay Hart's interests?
Jay Hart has interest in Net Software Development, Investing, Civil Rights And Social Action, Python Development, Non Profit Support, Sql Server Database Administration, Human Rights, Arts And Culture.
What skills is Jay Hart known for?
Jay Hart has skills like Enterprise Software, Software Development, Cloud Computing, Solution Architecture, Saas, Enterprise Architecture, Consulting, Microsoft Sql Server, Disaster Recovery, Project Management, Business Development, Integration.
Who are Jay Hart's colleagues?
Jay Hart's colleagues are David Edge, Ewan Bingham, Meraj Ahmed Mohammed, Steven Lacher, Thomas Sumardi, David Looney, Justin Shariat.
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