-Own every aspect of the building including sales, hospitality and operations-Drive the creation of a welcoming and collaborative community environment amongst members-Maintain 100% occupancy by achieving sales goals and successfully managing churn-Set vision for and manage the broader Community team to success-New building opening and prospecting experience

• Managed all phases of recruitment from line level team members to full time supervisors and management• Oversaw $500K+ combined labor budget between Men’s and Women’s U.S. Open Golf Championships• Established and implemented Mentor/Mentee training program aimed at developing strong FOH/BOH team members into full time supervisors• Set up electronic paperwork and applicant tracking system in order to streamline the application process of social hiring as well as Men’s and Women’s U.S. Open Golf Championships• Updated team member evaluation system to reflect true overall performance in order to improve scheduling and client service• Managed daily staffing operations during the Men’s and Women’s U.S. Open Golf Championships• Determined and oversaw all hiring, payroll, orientation and scheduling SOP’s through policies and guidelines• Created a new team member compensation structure to boost morale and performance• Modernized all company job descriptions to reflect changing roles and responsibilities

• Managed a staff of 70+ team members with a strong focus on client relations and customer service, including provisioning for C-Level executives and corporate sponsors • Ensured department meets a $56 million yearly food, beverage and events budget• Developed, implemented and managed up to 100 private events per year with budgets up to $100,000 and 1500 guests• Organized all logistical elements of food, beverage, room set-up, audio visual and entertainment in the private clubs• Analyzed sales in relation to anticipating staffing needs and target market demographics• Established competitive pricing through market analysis, increasing top and bottom line sales• Generated and reviewed financial reports including budget projections, forecasting, revenue analysis, labor and product costs, wage and salary control, Profit and Loss statements, and present in professional format and environment• Evaluated historical sales and purchasing data for the purpose of identifying purchase patterns and accurate cost of goods• Hired, trained and educated staff on proper event procedures• Oversaw food, beverage and labor costs; R&M costs and operation expenditure to a controlled budget• Upheld Collective Bargaining Agreement to execute Human Resource responsibilities effectively and without legitimate grievances• Traveled to and supported multiple other properties within Levy Restaurants to ensure compliance with the highest possible standards of hospitality

• Responsible for generating revenue and running a cost effective operation in a high volume, upscale environment• Managed budget of all aspects of the restaurant, including ordering and maintaining all food and beverage inventory• Assisted the General Manager in overseeing all service, hospitality, operations, training and administration• Built close relationships with clientele ensuring that all aspects of customer service were upheld to the highest degree• Demonstrated strong leadership talents, attitude and the natural ability to establish consensus among cross-functional lines

• Managed the beverage and food service functions of the restaurant, including maintaining inventory and ordering• Ensured all marketing efforts added to the image and reputation of the establishment• Established bar guidelines and directed and coordinated staff to ensure proper functioning of operations, advising and supervising staff regarding drinks and proper combinations to maintain service standards• Successfully increased profitability by 35%, and decreased overall cost of product by 30%

• Helped to provide a structured approach to planning, pricing and managing new business to highlight a delivery model in line with the changing expectations of our clients• Performed market research and competitive analytics, extensive data collection, due diligence and documentation work; Respond to RFPs, RFIs, client requests and proposals for large, complex projects• Participated in client pre-proposal meetings; issue reports detailing major discussion items and business intelligence• Composed and edited memoranda as well as work plans and action steps for new clients • Executed practice development strategies, projects, and events from inception through implementation • Vincent F. Prada Award for Pro Bono Service