Jhefferson Ablanque Email & Phone Number

Calabarzon, Philippines

Business Insights · Service Orientation · Assortment · Database Administration · Data Intelligence · Data Cleaning · Identifying Issues · Big Data Analytics · Quality Control · Reporting · Solution engineering · Reporting & Analysis · Remote Teamwork · Quality Assurance · Data Analysis · Pricing Strategy · Microsoft Excel

• Managing and optimizing product listings and descriptions to ensure maximum visibility and conversion rates.
• Collaborating with the marketing team to develop and execute effective marketing campaigns to drive traffic and sales.
• Providing excellent customer service and support to resolve any issues or concerns in a timely and satisfactory manner
• Analyzing and reporting on key metrics such as sales, traffic, and customer retention to identify trends and areas for improvement.
• Managing inventory levels and ensuring that products are in stock and available for customers to purchase.
• Overseeing the checkout process and ensuring that it is smooth and seamless for customers.

Batangas, Calabarzon, Philippines

• Responsible for monitoring all queues and ensuring adequate actions are taken on rosters to ensure target metrics are achieved.
• Monitors agent activities ensuring adherence to schedules and activity entries are up to date with scheduling systems.
• Maintain rosters in line with business and staff requests. maintain real-time activities for a clear view of roster data.
• Responsible for producing highly accurate reports highlighting results across key business drivers, including trends.