Jacquelyn Helms Email & Phone Number

United States

Cumming, Ga

Lawrenceville, Ga

Greater Atlanta Area

Maintains database of logistics information.Remotely monitor the flow of vehicles or inventory, using Web-based logistics information systems to track vehicles or containers.Resolve problems concerning transportation, logistics systems, imports or exports or customer issues.Supervise the work of logistics specialists, planners, or schedulers.Direct inbound and outbound logistics operations, such as transportation, safety performance or logistics quality management.Negotiate transportation rates and services.Communicate freight transportation information to customers or suppliers, using transportation management, electronic logistics marketplace, or electronic freight information systems to improve efficiency, speed or quality of transportation services.

Establish and maintain relationships with individual or business customers to provide assistance with problems that are encountered.Plan and direct staffing, training and performance evaluations to develop and control sales and service programs.Direct, coordinate and review activities in sales and service accounting and record keeping.

Norcross, Ga

Coordinate 60 technicians, mechanics and installers daily to complete service jobs or new installs.Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money or adjusting bills.Verify accuracy of billing dates and revise any errors.Review documents such as purchase orders, sales tickets, charge slips for accuracy.Set goals and deadlines for departmentAnayize internal process and recommend and implement procedural or policy changes to improve operations