Jherome D. Email & Phone Number

Orlando, Florida, United States

Maitland, Florida, United States

Provide and architect technical “cloud” storage solutions for customer environments using the latest technology in both disk and tape capacities. Responsible for communicating at all levels of sales, marketing, engineering, and customer technical teams to dissect current customer environments for the purpose of creating a well established baseline to formulate a solution that will adequately provide enterprise data protection for the end customer. This involves performing system and network modeling, analysis and planning to implement a solution that will meet business needs within financial budget guidelines. This includes researching software and hardware products or services, and finding best solutions and prices to meet business requirements. In most cases present and translate the design to customers to ensure the design will meet the customers' objectives.

Greater Chicago Area

Manage Enterprise wide projects within the Clearing Information Technology group. Leverage key relationships with client representatives, vendors, internal & external Engineers, and upper management to track and manage project performance. Develop and implement plans, process flows, work breakdown structures, meeting minutes, and weekly meeting updates supporting project deliverables. Collaborate with internal / external Engineers to design and execute appropriate plans and timelines, ensuring successful project completion.

Greater Chicago Area

Manage small to large-scale IT / system projects for the third largest education institution in the United States. Leverage key relationships with client representatives, vendors, internal & external Engineers, and upper management to track and manage project performance. Develop and implement plans, meeting minutes, and weekly meeting updates supporting project deliverables. Collaborate with internal / external Engineers to design and execute appropriate plans and timelines, ensuring successful project completion. Oversee projects supporting an $18M account with client.

Promoted to lead and support network operations for a technology services firm. Recruited, trained, and managed 10-member engineering team. Assisted customers in implementing their Network Disaster Recovery Plans. Interfaced with both internal and external customers as an Internetworking Expert to identify and resolve network issues. Worked closely with various departments to plan and prioritize process improvement projects throughout the facility. Provided routine management for client’s internal LAN used as an interface to all networking hardware.

Provided engineering leadership and support for data communication projects. Trained new Engineers on processes and procedures key to meeting customer requirements. Received quarterly award and recognized for providing outstanding customer service three times in a row. Delivered support to 9 customers during the 9/11 disaster.

Master Of Business Administration (Mba), Business Administration, Management And Operations

Bachelor Of Technology (B.Tech.), System, Networking, And Lan/Wan Management/Manager

Associate Of Science (A.S.), Electrical And Electronics Engineering