Joseph Hickey Email & Phone Number

Boston, Massachusetts, United States

Boston, Massachusetts

Boston, Massachusetts

Natick, Massachusetts

Dedham, Massachusetts

Greater Boston Area

Charlestown, Ma

• Act as the main point of contact for clients• Develop strong relationships with existing accounts and partnerships in a variety of sectors• Grow accounts and maintain customer retention• Effectively maintain account statuses in our pipeline and key account’s project information• Support projects from test phases through to mass rollout stage, using knowledge of apps, installations, technology and solutions• Effectively qualify new customers and develop relationships through to purchase• Advise on product choice and complementary hardware/ content solutions• Work with our in-house production team to ensure timely, accurate and efficient fulfillment of orders

Saugus, Massachusetts

• Conducted in-home consultations with clients• Utilized design background and expertise to grow relationships and sales in a client-based salesenvironment• Assisted in placing and moving furniture throughout the store with visual team• Responsible for writing custom furniture orders for interior designers and clients• Assisted in planning and organizing successful in-store events, including trade shows and productdemonstrations

Boston, Massachusetts

• Serve as the face of the Boston Red Sox for over 200,000 annual visitors• Provide superlative customer service through the entirety of the Fenway experience. • Share knowledge of the history of Fenway Park, the Boston Red Sox, and the game of baseball with fans of all ages from across the country and around the world.• Field inbound calls for tour office and perform various administrative duties when needed• Support of the daily ops of the Tour Dept.

Newton, Massachusetts

• Compile and maintain selling reports (margin, inventory analysis, sales projection, and inventory turn reports)• Work with supply chain team to negotiate prices with factories• Responsible for writing purchase orders weekly• Prepare/maintain line sheets for each season (spring I, II, Interim/ Fall I, II, Interim)• Log and properly catalogue hundreds of samples received monthly, ranging from Fit samples to Top of Production samples

Framingham, Ma

• Developed private label apparel design and artwork for children’s dresses• Demonstrated strong customer service and developed working relationships with buyers, other employees within the Product Development Team and external service partners• Maintained a database of color and fashion trend information to effectively communicate a compelling vision• Developed concept boards and sketch libraries. Designed artwork and selected standards using trend and color services• Selected and purchased original artwork and negotiated pricing

Framingham, Ma

• Assisted in the day to day operations of the Children's Costume Department • Developed and maintained spread sheets tracking season to season mark-ups and sales across five (5) TJX Companies• Organized, documented, and maintained samples received every day for accuracy and use in correspondence • Communicated with factories overseas in regards to production

Framingham, Ma

• Managed and upheld Framingham State University residence hall policies• Supervised 35+ student security desk workers• Coordinated 5 Hall government board members to ensure proper expenditure of appropriated funds• Built and maintained interpersonal relationships with 50+ residents and created a floor community

Framingham, Ma

• Welcomed perspective and incoming students and hosted tours of Framingham State University• Served as a liaison between first year programs, the admissions office, and incoming students• Represented Framingham State University at all times, on and off campus in a respectful and professional manner• Enthusiastically promoted and recruited for Framingham State University