Jeremy Hiken Email & Phone Number

Alexandria, Virginia, United States

Arlington, Virginia, United States

• Helped increase the Annual Appeal by 12% over 2019 by documenting compelling stories and writing personal notes to high-value donors, providing the organization with more flexibility in program implementation.
• Conducted prospect research to discern potential donors' interests, funding priorities, and capacity to give, permitting smart decisions on whether to actively cultivate them.
• By recognizing a weakness in the Bloomerang CRM database, was able to create a shortcut which more easily identified donor relationships with staff and board, improving efficiency, shortening research time, and.
• Was responsible for tracking 20 metrics on a monthly or quarterly basis, administering Bloomerang, generating 5 monthly reports, and writing summaries and reports for top donors.

Washington D.C. Metro Area

• Help win over $5 million (as of January 2020) by coordinating grant proposals in response to US Government solicitations
• Organize meetings, draft attachments, copyedit, and lead submission for bids
• Conduct desk research, including competitive analyses and literature reviews
• Maintain and update the New Business team’s Salesforce database
• Process invoices for consultants and other external vendors

Baltimore, Maryland Area

College Park, MD

• Analyzed the Historic East Baltimore Community Action Coalition’s strengths and weaknesses in strategic planning
• Designed interview protocol for six stakeholders
• Worked in a team to synthesize information from documents and interviews
• Delivered a memorandum with feedback and recommendations

Washington D.C. Metro Area

• Wrote a memorandum with fundraising and board development advice
• Provided a memorandum about Syrian refugees in Greece
• Conducted prospect research on over 50 prospective funders
• Researched the geopolitical situation in Bosnia-Herzegovina to determine the context for a program intervention
• Drafted the narrative, logic model, and Gantt chart for a grant application
• Drafted monthly e-newsletters using Constant Contact

Washington D.C. Metro Area

• Performed a literature review on cybersecurity agreements
• Organized research into a Microsoft Access database for CISSM’s clients
• Created graphs for and edited the final report

College Park, MD

• Determined the strengths and weaknesses of Partners In Care’s (a non-profit based in Severna Park, MD) current relationship with donors
• Conducted interviews with the director, project coordinator, and treasurer
• Reviewed the organization’s form 990 and annual audit
• Provided recommendations in the areas of strategic planning, donor retention, and board engagement

Washington D.C. Metro Area, India

• Visited 15 villages to conduct an assessment of Youthreach India's Adult Literacy Program in Roorkee, India
• Designed focus group and interview queries for program participants and instructors
• Developed a Scope of Work in cooperation with program clients in India
• Became intimately familiar with Indian cultural nuances in order to develop the best data collection procedures

Washington D.C. Metro Area

• Became familiar with effective monitoring and evaluation procedures
• Coded participant learning objectives for PPI programs
• Created a presentation which compared year 1 endline data with year 2 baseline data of PPI’s Washington, DC programming
• Contributed to PPI - South Africa’s annual report by summarizing the program's history, tiers, and outreach
• Updated PPI’s global log frame
• Transcribed Most Significant Change stories from PPI’s programs in South Africa

Washington D.C. Metro Area

• Generated over $35,000 in revenue each month
• Conducted over 40 legal record searches on businesses and individuals each day
• Provided accurate and daily updates to clients on the status of their requests
• Corresponded daily with court clerks by phone, fax, and email
• Trained new hires at the request of supervisors
• Created a database containing accurate information on over 60 courts in Louisiana

Owings Mills, MD

• Updated the Real Pro online client database to include the most recent listings
• Designed over 25 virtual tours for properties using Tour Factory software
• Published 20 property brochures using Microsoft Publisher

Baltimore, Maryland Area

• Conducted forensic accounting research using land records, tax assessments and bank statements
• Corresponded with a high volume of clients by phone and email
• Scheduled meetings between the company director and potential clients

Washington D.C. Metro Area

• Assisted in creating the November 2012 monthly report
• Wrote five executive summaries for new seminar proposals
• Compiled a Spanish-language information sheet about Israel and the Palestinian Territories
• Established an Excel database to include seven years of data on over 600 seminar activities
• Updated the Access database to include current professional information for PI alumni
• Created an overview of the Israeli political system

Washington D.C. Metro Area

- Signed out equipment and scheduled facility appointments- Supervised building entry- Advised patrons of facility rules

Washington D.C. Metro Area

• Presented a research project on South Sudanese migration to Israel to office executives
• Produced blog entries and briefings on topics such as the Terrorism Related Inadmissibility Grounds and the Child Tax Credit
• Wrote a policy briefing on the difficulties that minorities encounter during security checks
• Researched background materials for the office director’s Congressional testimony on asylum fraud
• Compiled 5-6 reports on the standards of immigrant detention centers throughout the country and compared them with testimonies from immigrants
• Attended 18 Washington-area migration events and provided summary reports to supervisors

Baltimore, Maryland Area

• Tracked, scanned, copied, and organized case files
• Distributed and sent out incoming and outgoing correspondence
• Conducted 5-6 preliminary client interviews

Baltimore, Maryland Area

• Prepared 20-25 legal descriptions for properties
• Scheduled loan closings with borrowers

Master'S Degree, Public Policy Analysis, Gpa: 3.78

Master's Thesis: "The Syrian Refugee Crisis in the Trump Era: Balancing Compassion and Security"

Bachelor Of Arts (B.A.), International Relations And Affairs, Gpa: 3.62 (Magna Cum Laude)