Jonathan Mckinney Email & Phone Number

Kirkland, Wa, Us

Bellevue, Wa, Us

• Spearheading the utilization of Generative AI (GenAI) and Machine Learning (ML) for internal process improvement and new product capabilities.• Designed product-led migration strategy for Wholesale organization, including product lifecycle process, business model templates and product documentation processes.• Developed business case and delivery model for a Generative AI-based Chatbot to improve OSS/BSS configuration automation for MVNO partners.• Defined the product and deployment strategy for a multi-year overhaul of the T-Mobile core consumer billing platform.• Devised and evangelized an overarching use of AI doctrine and strategy

San Diego, Ca, Us

• Defined the vision and strategy for the patient and provider products and technology.• Built and scaled engineering, UX design, and product development team.• Implemented department processes for requirements, bugs, and production issues.• Developed and managed budget guidance and KPIs for capital raise.• Developed a HIPAA-compliant data management and regulatory-compliant strategy.• Drove a 200% increase in monthly revenue following platform launch.• Achieved zero production downtime for both patient and provider platforms.• Drove integration of Github CoPilot for AI-assisted coding and unit testing• Designed a HIPAA-compliant data pipeline for machine learning with patient and test subject data

• Founded and operated a successful professional services company focused on Software Architecture and UX Design.• Created over $12M USD in revenue and hired a staff of 15 resources.• Clients: Sony Pictures, Care.com, AT&T, Amdocs, ViaSat, Genentech, XPeri, Digital Kitchen, VisionRave.• Designed a large-scale commercial data pipeline for Genentech to support a deep learning research and ongoing analysis project to remove loss in drug manufacturing.Key Engagements:> Head of Architecture - Sony Pictures Entertainment• Led a team of 14 architects and provided executive consultation to the SVP for consumer streaming platforms• Orchestrated a 14-month digital transformation from a monolithic framework to a high-availability, multi-tenant microservices architecture.• Pioneered the strategy and design of core platform architecture, championing its adoption across Crackle, Funimation, Sony Pictures TV Worldwide, and Games divisions• Achieved a $1 million annual cost reduction in content programming and consumer content discovery expenses by executing an extensive overhaul of the backend Content Management and Discovery Systems.• Led a team comprising user experience design, data science, engineering, and content program teams to design an AI-based personalized recommendation and search system leveraging Azure Search and custom learning models.• Architected a large-scale data management platform for handling real-time and continuous data feeds from streaming video players and applications.> Head of Data Architecture - Care.com• Designed a large-scale data and analytics platform to feed AI model training and provide comprehensive reporting for executives, product management, and operational dashboards.• Advised AI-steering committee on optimal uses for AI technology and data models to support service and provider discovery and matching tools.• Created and implemented a centralized data governance framework in collaboration with the compliance team.

England, Uk, Us

• Directed a $150M regional profit and loss (P&L) center for the Americas business unit.• Led a large team of 140 professionals distributed across San Diego, New York, and Atlanta.• Managed major accounts including AT&T, Disney, and Televisa, amongst others.• Steered the division through a successful turnaround in bankruptcy, retaining nearly 100% of revenue and staff, culminating in the emergence as a new entity• As Executive Director for the AT&T account, I grew the AAV from $5M to close to $50M, culminating in a multi-year project valued at over $175M. I also led AT&T through a comprehensive digital transformation to a leading streaming video provider.• Pioneered machine learning tools for matching content catalogs between disparate distribution channels.

England, Uk, Us

• Responsible for the AT&T account and P&L which had grown from $5M to $35M under my direction• Managed and hired a staff of 50 resources for AT&T that spanned program management, architecture, software development, testing and managed services• Blended both a strong technical background with industry experience to drive new sales opportunities• Managed client relationships at the senior executive level to help guide budgets and spending for various projects within AT&T.

England, Uk, Us

(Formerly ioko Inc.) I was promoted to Director of Digital Media at Kit Digital after it acquired ioko Inc. Some new responsibilities that I took on included managing the AT&T account comprising a team of 35 developers, designers and testers. I was also responsible for synthesizing new business opportunities with other companies acquired by Kit Digital, including professional services, clients and strategic partners. It was at this time that I developed an on-shore User Experience Design team and one of the media industry's first design-build services for implementing streaming media systems.

England, Uk, Us

I oversaw and managed customer relationships and projects for media and entertainment companies including AT&T and Electronic Arts (EA). I provided business and technology analysis, consultation as well as project delivery and management services. I also directed teams of architects, developers, designers, testers and deployment engineers for on-premises and cloud-based managed services.

Hoofddorp, Noord-Holland, Nl

• Managed annual revenues exceeding $12M and a team of 35 engineers across the Americas and APAC regions. • Responsible for successfully delivering numerous high-profile projects, including the NBC Olympics, MLB.tv Download Service, Intel Viiv Media Center, Starz Play, Sony Connect, and UFC Digital.• Created the Professional Services department from scratch.• Implemented a Global Help Desk offering 24x7x365 support, ensuring uninterrupted client assistance worldwide.• Deployed and trained Agile methodologies and best practices across department.

Hoofddorp, Noord-Holland, Nl

I was promoted to lead the Professional Services organization at Entriq which spanned all aspects of technical support for accounts on the Entriq SaaS platform. This includes design and implementing teams for integration support, 24x7 technical support, project management and custom development services. This service also saw initial expansion into the APAC and European region, taking on clients like FIFA, Anytime Entertainment,Channel 4 and Proseiben.

Hoofddorp, Noord-Holland, Nl

• Architected and led a team of 4 engineers to implement the first paid online streaming offering of the Men’s NCAA Basketball Tournament, March Madness• Architected and built a custom integration for MLB.tv’s Digital Download service, working closely with MLB.tv engineers to define and implement the solution• Led a team of engineers and designers to implement a Social Commerce service called Honeyshed for Droga5 of New York, involving a Flash and an XHTML solution• Architected a TV device offering from Intel called Viiv which enabled Intel to sell content partners on a co-marketing solution along with Microsoft on the XBox Media Platform• Designed and implemented the NPG Music Club for Prince, a music store, streaming service, and live concert fan site that won a Billboard Digital Award for Best Use of Technology

Hoofddorp, Noord-Holland, Nl

As a Senior Solutions Architect, I was responsible for designing solutions for a multitude of different media companies onboarding to the Entriq Media Management platform, ranging from external integrations to custom development projects.

Marlborough, Ma, Us

• Conceptualized and developed a global test automation platform that streamlined the verification of software and hardware across 3Com’s extensive device portfolio.• Functioned as the Lead Architect in designing the core test execution and reporting framework, ensuring accuracy and efficiency in testing processes.• Led a team of 5 engineers through the design, construction, and maintenance of the platform, fostering collaboration across multiple sites in the US, Great Britain, and China. • Deployed the platform for use by over 100 QA engineers worldwide, significantly enhancing the speed and accuracy of testing, and contributing to overall product quality.

Bachelors Of Science, Computer Science

Education record