Provided services to low-income clients under government assistance, addressing their issues empathetically and responsibility, ensuring high satisfaction and security. Aiming to achieve the stated goals, obtaining high-quality audits and customer satisfaction ratings as required by the campaign.

Assisted customers in daily electricity plan shopping, aiming to provide better deals and affordable prices in the Texas electricity market. Demonstrated high performance, achieving daily results over 25% in gross sales conversion and monthly results over 80% in net sales conversion. Added new tactics to improve sales conversion and customer service, resulting in exceeding the goals and receiving positive feedback.

Effectively addressed customer issues by responding to numerous calls daily, empathizing with their concerns, and providing the best solutions. Exceeded campaign goals, achieved a customer satisfaction level above 90%, and used innovative techniques to improve efficiency and gain positive customer satisfaction ratings.