Jia Koundal Email & Phone Number

**Strategic Leader | Expert in Operations, R&D, and Digital Transformation | Driving Results through Innovation and Collaboration**With over three decades of experience across diverse sectors including **Research & Development (R&D), Quality, Service, Sales, and Marketing Management**, I have been fortunate to lead and manage high-impact initiatives that span **geographies and industries**. My journey has allowed me to collaborate with global organizations, particularly **Indian, Chinese, Korean, and Japanese companies**, refining my skills in **planning and execution** across multiple domains.At the core of my professional ethos is a commitment to **strategic design** and the ability to shape **Standard Operating Procedures (SOPs)** and **Go-to-Market (GTM) strategies** that drive results. I have also played key roles in **Organisational Development**, **Change Management**, **Training**, and **Dealer Relationship Management**—always with a focus on fostering strong, collaborative teams.📖 Author of *Behaviour: New Technology Impact on New Generation’s* 📚 Published multiple journal articles, including in **Springer** and **IGI Global**, with works such as *AI-Based Operational Management System* and *Transformative Strategies: Shaping Digital Culture and Employee Towards Digital Transformation*.In my current role at **Panasonic Life Solutions India**, I lead a talented team, guiding them to enhance the **customer experience** through innovative solutions and thoughtful leadership. My expertise in **driving operations and strategic initiatives** has consistently led to successful project outcomes, and I am passionate about using **technology** to shape the future of business.Let’s connect if you’re interested in **digital transformation**, **operational excellence**, or **strategic management**!

Listed skills include Business Strategy, Trade Marketing, Marketing, New Business Development, and 5 others.