Michael Jiang Email & Phone Number

Virginia Beach, Va, Us

New York, New York, United States

• Utilize PowerBI, Microsoft Excel, and R Studio to import, clean, organize, transform, and analyze data sets• Leverage Microsoft Excel’s toolkit to verify, filter, and highlight inconsistencies in company data• Design dashboards with SQL in PowerBI to provide business insights

New York, New York, United States

• Spearheaded company-wide DocuSign implementation• Assisted with onboarding of new IT staff and developed a knowledgebase of best practices using OneNote

Queens, New York, United States

• Used HTML & CSS to develop screening tools for mental health professionals• Mastered the Welligent Electronic Health Record system to provide support for over 350 clients• Maintained and organized a help desk ticketing system containing 4000 tickets.

New York City Metropolitan Area

New York, United States

• Participated in daily stand-ups to provide updates on progress, potentialroad blocks or obstacles, and road-map on topics to learn• Learned and utilized Next.js alongside React.js to build server-siderendering and a single page application.• Implemented and experimented with Amazon Web Services

Queens, Ny

• Utilized various mental health counseling modalities to provide direct care for clients.• Documented client care information through Anasazi electronic health record. • Met on a weekly basis with supervisor to discuss program targets, client goals, and quality of client care.• Attended Trial-Based CBT training to develop counseling skills and try contemporary techniques• Communicated with ACS and other internal or external staff on client concerns

Queens, New York, United States

Child and Adolescent Unit:• Implemented patient tutoring as a way to examine underlying behaviors and thought patterns • Explored and shaped creative solutions to help better understand patients (e.g. having patients write a movie script to reveal subconscious ideologies)Adult and Medical Teaching Unit: • Facilitated group therapies (e.g. discussing current events, coloring and drawing, playing board games)• Analyze patient records through hospital note-taking system… Show more Child and Adolescent Unit:• Implemented patient tutoring as a way to examine underlying behaviors and thought patterns • Explored and shaped creative solutions to help better understand patients (e.g. having patients write a movie script to reveal subconscious ideologies)Adult and Medical Teaching Unit: • Facilitated group therapies (e.g. discussing current events, coloring and drawing, playing board games)• Analyze patient records through hospital note-taking system (EPIC) to improve patient care• Work alongside medical staff in all three units to determine best course of treatment for patients Show less

Forest Hills, New York

• Communicated with parents and relayed messages to management • Managed billing and management of customer’s personal information and entering them into the Salesforce system• Scheduled assessments and one-on-one instruction with students and instructors• Supervised but also collaborated among a group of 8 other instructors• Checked voice mails and answered business calls asking for information

Computer Software Engineering

Learned software development using Ruby on Rails, HTML5/CSS3, JavaScript, and React.js.

Master Of Arts - Ma, Mental Health Counseling

Bachelor Of Arts - Ba, Psychology And Sociology

Advanced Regents Diploma