• Processed vendor and supplier invoices, in a timely manner, verifying accuracy, approvals and account coding in accordance with Ministry and agency requirements • Prepared cheques and associated reports, as required in accordance with agency schedules• Prepared and maintain pre-authorize payments monthly or as required• Processed merchandise returns and exchanges• Answered phone calls and dealt with customers

• Providing excellent customer service in a prompt and accurate manner• Remembering customer’s basic information• making appointment • answering customer professional problems

• Clearly recorded needing goods and timely supplement the lack of goods• Paying attention to capital flow orientation

• Accurate record customer’s needing• Providing excellent customer service in a prompt and accurate manner

• Answered, screened and transfer inbound phone calls• Received and direct visitors and clients• Handled requests for information and data• Completed general clerical duties including photocopying, fax and mailing• Maintained electronic and hard copy filing system• Prepared agendas for meetings and prepare schedules• Recorded, compiled, transcribed and distributed minutes of meetings