• Azure premier / unified support for global strategic customers dedicated to critical situations. Experienced in troubleshooting complex technical issues and defusing political situations under high pressure environments.• Subject matter expert in Azure Cosmos DB in APAC region.• Leading global initiatives and daily office hours to reduce customer pain time.

- Responsibilities including but not limited to: teaching computer networking and HTTP; assisting students to build web servers, building and running Docker containers.- Proficient in Linux/Unix distributions and commands, and multiple Cloud platforms including GCP, AWS, Azure.- Creating and currently maintaining networking infrastructure provisioning and automated grading applications using Travis CI.

• Foster international awareness by guiding newly admitted international students at events.• Aid international students to shift to college life from different cultural and social backgrounds. • Lead and organize on and off-campus events; facilitating logistics and communicating with the administration.

Spearheaded the diagnosis of existing systems and the creation of innovative data management solutions to allow quick data retrieval and lower storage costs.• Archived and organized 100 terabytes of corporate project files including metadata in various forms, pictures, and videos.• Wrote scripts to automate and streamline archiving process; formulated documentations and guidelines which has become a standard procedure adapted by supervisors and other employees.

Audited clients’ web services and servers to protect against malicious attacks. Common attacks that were tested and safeguarded against SQL injections, cross-site request forgery, web-shell execution, and cross-site scripting. • Conducted web application reconnaissance against 50+ clients’ web services during my time of employment and acted as team’s first line of service.• Probed and disabled some of the Windows Server Message Block (SMB) services on clients’ services in response to “WannaCry”’s use of “EternalBlue.”• Constructed templates for technical reports which assisted the consulting department to break down technical details and convey critical information about exploits.

Initiated, and then subsequently designed and maintained corporate internal Wiki on a local server which standardized documentation guidelines within the company. Tested clients’ websites and apps, patched and reconfigured insecure servers, and fire fought against several security disclosures.