Jiby Mathai Email and Phone Number

Monitoring the quality, cost and efficiency of the operation department while serving the customers by operation executives.• Analyzing data to monitor performance and plan improvements and demand.• Allocating and managing staff resources according to changing requirements of the job.• Liaising and negotiating with customers and suppliers as when required.• Analyzing logistical problems and providing solutions.• Managing and Arranging staff training.• Conducting daily meeting with operation executives regarding the deliveries, customs clearance and operational issues.• Managing a team of 6 operation executives including seniors executives, juniors executives & 3 ground operation staff.• Assisting Operation Accountant in closing of jobs monthly wise.• Reporting to Sea freight Head.