Jie Li Leong Email & Phone Number

Singapore

· Practiced effective communication and cultural intelligence to uphold service standards and obtained numerous excellent feedback· Adapted and performed well under diverse leadership styles and team dynamics· Anticipate and attended to passengers' needs and well-being per flight

Singapore

Singapore

• Organised data and information relating to hospitality for World Cities Summit – CleanEnviro Summit Singapore – Singapore International Water Week 2018 event• Liaised with clients from NEA, PUB and URA to ensure a smooth flow of events for guests• Handled crisis on ground during event day by liaising with clients and staff

Singapore

· Performed and assisted in administrative work for Flight Ops department such as updating of Safety Emergency Procedures manuals and keeping track of flight and cabin crew’s training progress· Liaised with internal and external stakeholders to coordinate training schedules· Detected discrepancies in medical leave for flight and cabin crew· Helped out in other company’s events (e.g. JetstarSG50)

Bachelor'S Degree (Honors With Merit), Business, Management, Marketing, And Related Support Services

• Assistant Business Manager, Hall One 35th Junior Common Room Committee 16/17 • Co-Chairperson, Hall One Fiesta 17/18

International Student Exchange Program

Diploma With Merit, Tourism And Resort Management

• Top 15% of the cohort • Took up the role of a Creative Designer in my diploma's Student Chapter