Jigar Modi Email & Phone Number

Ahmedabad, Gj, In

Ahmedabad, Gujarat, India

Handling Business Operation of India▪ Managing UK client onboarding (AML/CDD, LOEs)▪ Process Integration▪ Process Improvement and Re-engineering▪ Setting SOP of various departments▪ Setting new offices in India▪ Managing UK projects

Mumbai, Maharashtra, India

Insta Group is India's Biggest Portable & Modular Exhibition Stand and Brand Activation Kit Manufacturer in India- A single point of contact for key clients, providing regular updates on projects.- Responsible for entire project life cycle.- Developing and maintaining professional relations with the key client, to ensure smooth operational service levels are meeting and client satisfaction is achieved.- Handling domestic and international client inquires via calls and emails to provide appropriate solutions, thereby increasing business.- Resolving issues, disputes related to the account pertaining to customer satisfaction, protecting interest of company in the long run.- Identifying up-selling and cross selling opportunities to deliver the entire breadth of services available project management.- Coordinate with the internal stakeholders to ensure everything is streamlined.- Supervise and coordinate team members to ensure all deadlines are adhered.- Preparing estimates and proposals and creating project dockets including budgets, timelines, creative briefs, other project details.- Creating monthly and quarterly reports to determine whether KPIs are being met.- Handling back-end of company ecommerce website.Major clients that I have worked with:P&G, Jeep India, J&J, Tata Motors, ICICI Bank, Reliance Jewels, Cipla

Mumbai, Maharashtra, India

- Reached goals and objectives related to sales, service, productivity, quality, profitability and other areas.- Researched and built relationships with new clients.- Prepared project presentation, quotation, and other documents.- Set up meetings with clients with Daily or weekly follow up with clients & agency partners.- Lead the production house while ensuring that all projects are pro􀁽table, executed timely and meets client expectations.- Training, mentoring and coaching team members.

Mumbai, Maharashtra, India

Citibank Australia Credit Operations - Mortgage :- Managed a team of executives working on credit verification.- Mortgage Packaging, Valuation Processing and Broker Correspondence.- Improved the team productivity & UPT by 15% YoY along with 100% quality.- Provided inputs to optimize process efficiency & improve TAT by 10%.- Manual Lodgement of Application form into Citibank Database.- Classification of supporting documents received for an application.- Employment Verification of Applicant’s employers through Sensis and VAT.- Verification of Customer Application forms and Documents.