Jignasha Patel Email and Phone Number

• Developed and designed over 10 Training PowerPoint presentations with company’s requirements.• Prepared portrait PowerPoint presentations for print manuals.• Updated existing presentations by inserting images, clip arts, drawings, symbols, shapes, comments and videos. • Inserted tables, charts and videos to make presentations easy to understand. • Advanced presentations with animations, transitions to make them more effective.• Reviewed, printed and submitted presentations to management in email and handout formats.• Summarized training course feedback and enter data into evaluation summary.• Done monthly expense reports (Canadian & US) and submitted to management.• Completed other office duties including photocopy, fax, scan, print, email, file and shred confidential documents.

• Supervised office staff; Organized, delegated and monitored the daily work flow of a busy office.• Provided Administrative support to the management including preparing different types of letters, correspondences, memorandums, emails and meeting agendas.• Reported daily to management about office performance including clients and employees.• Scheduled and coordinate meeting with different departments to check progress.• Conducted consultation for business and financial services including resume preparation, tax returns, payroll, accounting, word processing, bookkeeping and transcriptions.• Assisted recruiting department to review candidate’s files, reference check, telephone and in-house interviews and provided training to new employee for the organization.• Managed and monitored staff attendance, calendar appointments and reimbursement expense. Created holidays and vacation schedule.• Provided monthly revenue collections, budget reports and discount reports to accounting & management departments.• Delivered performance appraisal to employees and provided directions through coaching and monitoring the whole team either as a group or individually.• Performed as positive role model and mentor for staff. Motivated and inspired team members to achieve deadlines and maintain healthy group dynamics.• Obtained improvements to all operations regarding quality, accuracy and efficiency of all tasks. • Established effective liaison and working relationship; ensured that all team members follow company’s regulation and safety requirements.

• Provided exceptional customer services with greeting and acknowledging all customers in a friendly, professional manner.• Responded to telephone inquiries, messages, faxes and emails and provided quality information to customers about business, financial and staffing services.• Maintained several records including client and employee’s contact database, client’s outstanding payments, referral sources.• Scheduled appointments with new customers to recommend best services. Followed up with customers on new orders, queries, payments, referrals and pick-ups. Arranged travel for COD• Delegated and discussed customers’ requirements and priorities with employees to complete orders on deadline.• Recorded and verified orders, pick-up time and payment prior delegation for processing.• Proofread various types of documents and supplied to clients ensuring accuracy all the times.• Reviewed files, Sort and organize in alphabetical orders.• Created various types of forms, invoices, training orientations, reports and presentation.• Confirmed and submitted office inventory supplies orders to accounting department.• Organized office events including arrangements of refreshments, gifts, timing, guest list.• Accomplished other office duties including photocopy, fax, scan, print, email, file and shred confidential documents.