Responsible for the development, testing and implementation of projects related to Online Banking. Research and analyze potential products and projects.Coordinates and manages internal and external project and testing requests to ensure tasks and projects are completed on time, and within budget and scope. Serves as primary contact between internal and external resources to coordinate interdependencies and resolve issues. Responsible for defect tracking and resolution with vendors and programmers, coordinating regression testing and defect tracking-Responsible to supervise, mentor and train E-Services technical staff.-Defines deliverables for E-Services-Document, track, and report on project phases highlighting deficiencies and milestones. -Identifies and analyzes system requirements, defines project scope, and create timelines, requirements, roles, and deliverables. -Keep management informed of significant problems and of progress of objectives.

Responsible for customizing AFCU and third party software to ensure that AFCU information needs are met. Work closely with AFCU system users. I review and monitor systems and applications, capabilities and branch needs. Install and modify, enhance and customize AFCU operating System. Perform a variety of complex programming tasks. Assist programming and operating staff as needed. Coordinate with Senior Management to establish and implement new programming goals and objectives. Prepare and test data and analyze results. Develop and test all new loan and savings products with full end to end testing. Including but not limited to: posting of the loan to our core system, disbursement checks print correctly, verify account GL’s balance and there are no system errors. Background in Word, Excel, Access, Power Point, Macromedia, Citrix

Oversaw the training and certification of all Branch and Department Loan Personal. Resource for all branch personal regarding loan questions. Reviewed loans for Sr. Management for consistency and within procedures. Processed all Notary Public applications and tests. Conducted training for the Board of Directors and Loan Review Committee. Developed solid sales and loan trainings with the intent of loan growth as our number one priority.

Supervise employees, conduct new employee training, and maintain adequate cash levels within the branch. Balance the ATM, Vault, Travelers Checks, and gift cards daily.