Grew social media presence on all platforms. For example-increased sales by 25%, increased website traffic, increased new clients by 40% via social media strategy comprising of Facebook, Instagram, Google+, and Twitter. Customer focused, able to develop and sustain positive relationships to help deliver a high level of customer satisfaction. Proactive in identifying needs/issues and developing and employing effective solutions in a timely manner. Event planning for client appreciation nights, client education nights, La Habra Chamber Business Showcase Mixers, toy and blanket drives, pet adoptions and lots more. Worked closely with vendors, staff and clients to maintain a continual flow of communication and knowledge on new and existing products at the hospital. Focused on client satisfaction by working closely with the staff, talking with the clients, reviewing all hospital reviews on social media and on internal reports. Planned and executed ways to improve the hospital.

Project Manager with a strong record of achievement, combining skills in diverse areas of organizational development and project management, and community relations. Highly motivated, intuitive and very effective at human relations as well as able to manage both; time and resources to maximize productivity. Responsible for implementations that include: ShoreTel, HP, and NEC IP telephony projects, Call Centers, network solutions, extensive paging and structured cabling. Able to fully design and train complex multi-site phone systems, voicemail systems and call centers.