Jill Mack Email & Phone Number

Chicago, Il, Us

Libertyville, Il, Us

Riverwoods, Il, Us

Lead and coordinate executive communication needs of Network Operations Vice President for internal and external speaking engagements. Design and execute internal and external communication plans (including content strategy, meetings & events, efficient methods and channels) to inform, educate, inspire action and create impact. Represent Network Operations for DEI talent strategy recruitment efforts and partnerships for department and Payment Services business unit.

Riverwoods, Il, Us

Drive communication on strategic business initiatives to motivate consensus, achieve clarity and solve problems. Lead various integration management activities to ensure working group is aligned on timelines, milestones and deliverables. Provide executive communication support including storyboarding, talk tracks and presentation design for internal and external audiences. Offer structure and guidance to teams where there is no defined organizational ownership or where products/technology have not yet been adopted.

Riverwoods, Il, Us

Past Managing Editor for company intranet homepage (DLife); 20k employee target audience.Created companywide communication strategy for content and channels including intranet, email and social platforms. Wrote and edited content on various business, technology, social and diversity, equity & inclusion topics. Established and evolved multi-channel editorial calendar format and launched cross-functional meeting forum for idea sharing and internal/external communication content coordination. Produced companywide annual award program, including cross-functional meeting facilitation, planning and creation/execution of a multichannel communication strategy, scriptwriting, video production guidance and award ceremony run-of-show. Worked with internal public relations team and external public relations firm on leveraging internal company stories for the external social media audience.

Riverwoods, Il, Us

Lead a team of 4 direct reports focusing on communication, engagement, risk and program management activities. Worked cross-functionally with Digital Product, Technology and Program Management Office teams to design and implement a visual communication engagement model for new product ideas to be socialized, prioritized and approved for development. Wrote and published team wins and updates with broader team and department via a “weekly snapshot” report.

Riverwoods, Il, Us

Communicated organizational change management framework and process for several department and team reorganizations. Created department-wide communication strategy. Wrote executive-level speaking notes for various internal meetings. Produced executive-level presentations for internal and external use, domestic and international clients. Executed various agendas and events, i.e., town hall meetings, executive leadership meetings, volunteer days. Managed department headcount, organizational design and budget. Fostered team engagement and recognition opportunities.

Riverwoods, Il, Us

Wrote and published monthly communication updates on new technology application releases. Created digital screen designs and enhanced user experience for various customer service agent-facing applications. Subject matter expert on functionality, design and overall operation of call center software applications.

Dublin, Oh, Us

Managed onboarding of all new Amsurg Surgery Center acquisitions; worked with Amsurg Materials Management to guide end user from beginning to end of Cardinal onboarding process. Lead training sessions for Sales Development Program.

Dublin, Oh, Us

Managed a portfolio of Amsurg Surgery Centers; interacted with both Materials Management and surgery center end users to convert center products from previous distributor to Cardinal Health private label products / other branded products on current GPO contract. Increased sales by 20% in $4 million territory. Finished sales year at 104% to overall sales plan.

Bachelor Of Arts, Journalism - Public Relations

Master Of Science - Ms, Integrated Marketing Communications