Manage operations of an $2,500,000.00 sales volume boutique club with 1200 members, over 100+ staff with a focus on membership/event sales, club relations, provide hands-on high-quality service, and brand growth.• Developed and implemented marketing sales strategies to maximize new memberships; increased membership by 75% in my first 2 years of employment.• Familiar with CRM systems and tools to manage member relationships, track prospects, sales activities, and generate reports.• Successful record leveraging CRM data that enhanced customer satisfaction, increased retention, and upselling opportunities by 45%.• Identified and cultivated new opportunities, establishing, and nurturing strategic partnerships, to increase member retention and acquisition.• Scheduled daily programs for all ages to ensure exceptional day to day club experience while enhancing brand recognition.• Designed and executed corporate, member and special event proposals including menu and staff recommendations, event decor, vendors and venue layout options staying within client budget.• Implemented seasonal budgets for brand merchandise, memberships, restaurant reservations, and cabana/locker unit upgrades, leading to a 15% increase in sales for each category.• Collaborated with owner to develop yearly property enhancements and successfully executed projects within budget, resulting in a 20% increase in customer satisfaction ratings.• Involved with accounting activities and beach club by-laws provided by the State of New York as well as health department.• Provide site visits and tours for all event and member inquires highlighting feature and benefits of private membership at NYBC.