Jill Robb Email and Phone Number

Achievements and responsibilities: • Management and hands on delivery of a high-quality service to meet the physical and emotional wellbeing of care experienced young people aged 14-25 years old • Supporting staff and volunteers in the delivery of a person-centred approach• Developing needs led support plans in partnership with staff, volunteers, and young people • Responsibility for volunteer recruitment, training, and ongoing support • Responsibility for placing volunteers in roles • Designing and Delivering group work to young people to support with mental and physical health and wellbeing. • Establishing and maintaining professional relationships with external agencies • Planning, prioritising, and managing my own workload and others in the team• Ensuring best practice in volunteer management • Responsible for measuring impact and report writing to communicate progress • Allocating workloads to team members • Raising the profile of the service and generating referrals • Line Managing staff and volunteers • Managing service budget • Responsibility for ensuring young people’s views were gathered and listened to. • Recording and analysing views of young people using outcome star and internal recording and monitoring systems • Coordinating and contributing to an external evaluation

Achievements and responsibilities: • Recruiting, training, and supporting a team of 25 volunteers • Raising awareness of issues that affect children and young people to staff and volunteers• Developing and maintaining internal relationships to support effective service delivery• Developing and maintaining external relationships • Monitoring and reviewing the service impact • Matching volunteer mentors to mentees and support these relationships • Implementation of a range of quality measures• Referral Management • Best practice in volunteer management • Advertising and raising the profile of the programme using social media and events• Management of programme budget• Connecting with local communities • Being part of and contributing to multi-agency groups• Building and maintaining relationships with Police Scotland, Local Authorities, Social Workers, Education, Health, Community Groups, Scottish Mentoring Network