Jill Robb

Jill Robb Email and Phone Number

Customer Success Principle at BT @ BT
london, greater london, united kingdom
Jill Robb's Location
United Kingdom, United Kingdom
Jill Robb's Contact Details

Jill Robb work email

Jill Robb personal email

n/a

Jill Robb phone numbers

About Jill Robb

A highly motivated, committed, successful and focussed customer success manager responsible for Projects and Service delivery for UK and International Clients. Experience of multiple key products and services across Voice and Data Networks. Accomplished leader and communicator with good interpersonal skills.

Jill Robb's Current Company Details
BT

Bt

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Customer Success Principle at BT
london, greater london, united kingdom
Website:
bt.com
Employees:
61791
Jill Robb Work Experience Details
  • Bt
    Customer Success Principle
    Bt Apr 2019 - Present
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  • Bt For Global Business
    Senior It Project Manager
    Bt For Global Business Mar 2012 - Apr 2019
    Edinburgh, United Kingdom
    Project Delivery Team Leader and Programme Manager. Experience in managing transition of key services across Voice and Data Network platforms between suppliers for outsource contracts.Experience in delivering International Projects: expansion of WAN links; WAN Acceleration; local LAN services; MS Lync; WiFi and VoIP Telephony Solution; comprising local survivability and breakout. Delivery of support model both for UK, offshore and in-country suppliers.
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  • Standard Life Employee Services Ltd
    It Project Manager
    Standard Life Employee Services Ltd Sep 1994 - Apr 2012
    Edinburgh, United Kingdom
    Managed migration from Legacy Telephony to VoIP across Head Office estate in 3 countries and multiple Contact Centers
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  • Standard Life
    Network Services - Service Manager
    Standard Life 2001 - 2007
    Service Manger responsible for delivery of Data and Telephony services
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  • Standard Life
    Service Desk Analyst
    Standard Life Aug 1996 - Mar 2002
    Service Desk analyst providing 1st line technical support for internal customers
    View

Jill Robb Skills

Incident Management Project Management Project Delivery Risk Management Issue Management Governance It Strategy Itil Prince2 Change Management Telephony Voip Stakeholder Management Programme Delivery It Service Management Requirements Gathering Enterprise Architecture Outsourcing It Operations Data Migration Service Delivery Vendor Management Data Center Solution Architecture Business Analysis Sla Disaster Recovery Infrastructure Contact Centers Pmp Service Management Management Business Transformation It Transformation It Management Resource Management Integration Project Portfolio Management Program Management Pmo It Outsourcing Service Desk Business Continuity Managed Services System Deployment Information Technology Business Process Wan

Frequently Asked Questions about Jill Robb

What company does Jill Robb work for?

Jill Robb works for Bt

What is Jill Robb's role at the current company?

Jill Robb's current role is Customer Success Principle at BT.

What is Jill Robb's email address?

Jill Robb's email address is jill.robb@bt.com

What is Jill Robb's direct phone number?

Jill Robb's direct phone number is +4420735*****

What skills is Jill Robb known for?

Jill Robb has skills like Incident Management, Project Management, Project Delivery, Risk Management, Issue Management, Governance, It Strategy, Itil, Prince2, Change Management, Telephony, Voip.

Who are Jill Robb's colleagues?

Jill Robb's colleagues are Joseph Bloggs, Cv Ngwenya, Chloe Martindale, Marcus Jackson, Ian Mcneill, Colin Dixon, Shobhit Srivastava.

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