Jill Tierney Email and Phone Number

Windstream (NASDAQ: WIN), a Fortune 500 and S&P 500 company, is a leading nationwide provider of advanced network communications. We offer a range of enterprise-class data, voice, network and cloud services to help keep your business in a perpetual state of winning. Our smart solutions and personalized service are designed to help businesses overcome obstacles and achieve their business goals. At Windstream, we take the time to understand your pain points, the challenges your business faces and the goals of your leadership team in order to provide valuable technical advice and customized whiteboard solutions that position your company for success. See less

• Identify, develop, implement and continue to improve the recruiting process for non-exempt and exempt positions. • Establish an effective and efficient working relationship with branch management.• Create new, innovative methods to improve the recruitment process to continually enhance the experience and skill set of applicants. • Achieve measurable results that demonstrate improvement in hiring ratio (applicants vs. hires), by handling the full cycle recruiting efforts for the designate region.

• Develop and implement strategic initiatives for recruiting diverse talent• Partner with hiring managers to forecast and develop plans for key staffing initiatives• Manage full cycle recruiting process to meet the various staffing goals for various key stakeholder groups within the organization• Work with hiring managers to ensure job requirements and expectations are clearly understood and candidates are assessed on proper criteria• Develop strong relationships with Hiring Managers and HR to facilitate efficient inter-departmental communication• Conduct regular follow up with Hiring Managers and Candidates to ensure timeliness of the recruitment process• Establish a recognizable "employer of choice" reputation for the company, both internally and externally• Actively participate in all staffing related activities and engage in cross functional projects

Directed and managed full cycle recruiting process for Charlotte call center including talent sourcing, interview process, extending offer, preparing employment documents, sending new hire announcements and scheduling orientation for Charlotte office.▪Partnered with Hiring Managers to identify hiring needs and workforce planning strategies. ▪Created and implemented employment marketing strategies to expand and promote company presence and market awareness, culture and values. ▪Tracked and reported key metrics designed to measure and predict staffing activity and upcoming needs.▪Built applicant pipeline by researching and contacting colleges, employment agencies and media providing organizational information and opportunities; delivered presentations and maintaining rapport.▪Oversaw placement of job postings (internal, job boards and social networks).▪Pre-screened applicants to deliver qualified and diverse candidate slate for assigned positions.▪Verbally extended offers, managed negotiations as needed.

•Manage full cycle recruiting process to meet the various staffing goals across all levelswithin multiple business units. •Perform recruitment activities such as sourcing, screening resumes, interviewing candidates, conducting reference and background checks and extending offers. •Develop strong relationships and partner with hiring managers and business leaders to ensure job requirements and expectations are clearly understood and candidates are assessed against appropriate criteria.•Build applicant pipeline by partnering with colleges to increase awareness of the company. •Analyze recruitment and retention results for reporting to management.•Communicate and explain company policies and procedures to managers and employees and serve as the first point of contact for HR related inquiries.•Prepare and analyze HR related reports and statistics.

-Own full cycle recruiting which included sourcing, screening, assessments, interviewing and extending offers.- Effectively manage hiring process for 31 offices. - Coordinate weekly training classes, serve as primary point of contact for trainers and employees.- Create weekly reports pertaining to recruiting, attrition and headcount goals.- Develop and maintain strong working relationship with hiring managers, ensure communication regarding hiring needs.- Manage background checks, drug screens and reference checks of candidates.- Assist in resolving employee conflicts and/or questions.- New hire orientation and on boarding.

-Screened applicants, determined eligibility for admission, maintained student relations during admissions process.-Conducted background checks, prepared and released final disposition letters.-Coordinated and administered exams to 100 plus students on a quarterly basis.-Developed new business procedures and policies to incorporate applicants with college.-Created data base in Excel to track and compare educational level of current statewide employees to industry salary range.

- Reconciled yearly, quarterly and monthly Medicare benefits exceeding $2 million per month.- Verified accuracy of data and reports.- Compiled spreadsheets by combining data from various sources.

- Responsible for recruitment and training of new employees. - Prepared advertisements for newspapers seeking new employees.- Supervised staff of 11 on breakfast and lunch shifts.- Scheduled work assignments for employees.- Developed and conducted new hire orientation - Directed monthly staff meetings and recommended improvements - Managed heavy customer relations.