In my most recent role, I perform assigned duties by documenting details related to referrals as well as visits and admission of new patients to Palliative Care and Hospice patients in a timely fashion. I schedule and coordinate patient appointments for consultations and services.- Demonstrated advanced proficiency in using EPIC.- Leveraged interpersonal skills and tracked 40-50 patients daily on the status of referrals, documents and scheduling- Add/Credential Drs/NPs/PAs that are not in our system- Resolution & research skills used daily to track down patient information

During this tenure, I executed day-to day duties involved preparing warranty books for all new homeowners, scheduling inspections for all home/neighborhoods, tracking all POs that came in & out of office, cross-checking construction checklists for PMs, ordering supplies twice a month & receiving Fed Ex shipments/UPS shipments to ensure continuation & enhancement of services.- Planned, organized, and coordinated office events and activities from start to finish in collaboration with team members.- Provided executive -level support to Coordinator with legal documents, while sending a welcome letter to future homeowners as well as HOA documents.- Identified and troubleshot all issues related to office phones using technical skills- Updated office spreadsheets by entering data associated with sales contracts, employee contacts, employee birthdays, PO tracking & PM documents.

I answered multiple phone lines for 60+ tenants in the suite by leveraging exceptional communication skills. I provided administrative support to all tenants in terms of rent collection, documentation, lease review, and explanation of services offered. I organized conference rooms for meetings, scheduled conference rooms for tenants as well as showed the property to potential clients.

During this role, I delivered superior customer service to passengers/callers by resolving reservations-related issues and addressing queries regarding information such as schedules, changes, policies, and procedures.- Oversaw end-to-end activities related to planning routes, itineraries, quote fares, and fees to meet set objectives.- Spoke to 80 to 100 customers/potential customers daily to help resolve and complete issues that arise with booking details.

I performed administrative duties in terms of data entry, correspondence, faxing, filing, telephones by adhering to strict deadlines. I reviewed and posted reports in cash control systems. I prepared change fund bags for daily distribution to all dining hall locations as well as sports functions.- Made sure all locations balanced daily- Demonstrated excellence in resolving discrepancies using outstanding problem-solving skills.- Upheld responsibility for 300,000 cash-on-hand as well as managed up to 150 cash bags daily from multiple locations, while ensuring accuracy.

Raised three wonderful children.