Jill Y Email and Phone Number

Assist architects and interior designers with the specification of all Pentarch Forestry products for their projects

As a senior member of the sales team,I am responsible for providing a superior level of service to the customer base, which consists of timber flooring specialists, hardware stores, merchants, and retail outlets.I handle the logistics function for the Auburn Warehouse, which consists of freight to the Sydney metro and regional NSW, as well as championing the introduction of the C.O.R framework and daily checklists for the site.Key Achievement - Reducing the amount of returns, credits, pricing errors, and re-delivery costs by overseeing the accuracy of all orders entered into the system*Able to Multi-task in a fast paced call centre environment*Provide technical information to consumers and installers*accuracy and attention to details for all functions relating to customer service, such as pricing, data entry, invoicing, stock availability, delivery timeframes*Generate system reports and analyse Sales and Quote data*Schedule deliveries and track freight*Assist architects specifying Boral products

Territory account manager looking after 75 customers, responsible for increasing volume and revenue, maintain CRM database, provide technical information and support to customers on site,

Promoting a culture of continuous improvement and excellence among internal sales staff and warehouse.*Roles & Responsibilities;Merchandising co-ordinatorContact officerSafemate officer – site safetyOH&S Committee memberFire wardenCreate specials listsStocktake site co-ordinatorLogistics co-ordinatorMaintain customer databaseConduct Warehouse Safety TBT’sConduct sales meetingsTrain new staffKey Achievement - Create an Internal Sales Training manual