Managed Strategic Print Supply Chain partner for the Americas Region. - Ensured contractual agreements were met and aligned to business needs; -Attained KPIs, including Level of Fill, Backorders, reverse logistics;-Implemented process efficiency opportunities toward budget attainment including freight optimization and reverse logistics; -Project Support and key interface for Global ERP implementation.

Managed North America Supply Chain PC Services Spend and Americas Region Workforce Plan to meet budget objectives and stretch goals. Produced annual operating budget and owned performance versus plan. Oversight to AMS Plan of Record cost savings attainment. Worked with internal business partners to identify risks and mitigation plans to meet financial objectives.

Supply Chain operations support for North America Commercial PC, providing business partner management, supply chain program management, IT plan of record leadership, performance reporting and analysis, account escalation management and bid support, as well as overall operational process management and controls for the region. Managed team of supply chain professionals supporting North Amercan Commercial PC Customer Support Supply Chain Operations.

Managed strategic business partners for notebook computer repair and spare parts fulfillment for North America Commercial PC business.-KPI Attainment, including level of fill, backorders, logistics, quality, cost, customer satisfaction. -Key team member for outsourced inventory model development and implementation.