Jill Grillo Email & Phone Number

Cleveland, Ohio, United States

Worked with Hyland Healthcare customers on their journey to solution adoption and success.

Westlake

• Provided business analysis and consulting services with the objective of implementing business application solutions using OnBase software and associated modules.
• Designed business applications in which best practice knowledge is applied
• Presented documentation on business analysis, return on investment and solution requirements to customers for validation and approval
• Tested business applications and ensured performance is as designed
• Composed training material and… Show more Provided business analysis and consulting services with the objective of implementing business application solutions using OnBase software and associated modules.
• Composed training material and conducted training sessions Show less

• Collaborated with organizations to help improve the management of information and processes with solutions that can span an entire organization
• Lowered the total cost of ownership while concurrently drove out process inefficiency
• Strategized future plans to help meet long-term goals and objectives

• Provided consulting services and delivered solutions to customers by leveraging the OnBase suite of products
• Enterprise strategic planning by through discovery sessions, business process analysis, solution design and documentation of functional requirements
• Translation of functional requirements into technical solutions
• Analytical skills to make effective decisions on process improvement and resource allocation

• Developed and executed sales strategies in support of the Hyland Software reseller community
• Assisted in the day-to-day direction of business development activity
• Worked closely with Solution Team members to identify new solution opportunities within the healthcare market

• Maintained successful client relationships including growth of new business products
• Created and maintained plan documents
• Provided analytic services including benchmarking performance trends, risk and costs
• Assisted in problem solving solutions

• Successfully managed a team of nursing professionals
• Managed precertification, case management and auditing processes
• Achieved Case Management certification
• Assessment, planning and coordination of necessary healthcare services
• Utilized cost containment measures, including fee negotiations
• Attained URAC departmental accreditation

Primary and team nursing – Multi disciplinary team meetings – Specialized in mental health nursing and mental health disorders – Crisis intervention – Facilitated group sessions

Registered Nursing/Registered Nurse

Diploma In Nursing, Registered Nursing/Registered Nurse