Worked with Hyland Healthcare customers on their journey to solution adoption and success.

Provided business analysis and consulting services with the objective of implementing business application solutions using OnBase software and associated modules.• Designed business applications in which best practice knowledge is applied• Presented documentation on business analysis, return on investment and solution requirements to customers for validation and approval• Tested business applications and ensured performance is as designed• Composed training material and… Show more Provided business analysis and consulting services with the objective of implementing business application solutions using OnBase software and associated modules.• Designed business applications in which best practice knowledge is applied• Presented documentation on business analysis, return on investment and solution requirements to customers for validation and approval• Tested business applications and ensured performance is as designed• Composed training material and conducted training sessions Show less

Collaborated with organizations to help improve the management of information and processes with solutions that can span an entire organization • Lowered the total cost of ownership while concurrently drove out process inefficiency • Strategized future plans to help meet long-term goals and objectives

Provided consulting services and delivered solutions to customers by leveraging the OnBase suite of products • Enterprise strategic planning by through discovery sessions, business process analysis, solution design and documentation of functional requirements • Translation of functional requirements into technical solutions • Analytical skills to make effective decisions on process improvement and resource allocation

Developed and executed sales strategies in support of the Hyland Software reseller community • Assisted in the day-to-day direction of business development activity • Worked closely with Solution Team members to identify new solution opportunities within the healthcare market

Maintained successful client relationships including growth of new business products • Created and maintained plan documents • Provided analytic services including benchmarking performance trends, risk and costs • Assisted in problem solving solutions

Successfully managed a team of nursing professionals • Managed precertification, case management and auditing processes • Achieved Case Management certification • Assessment, planning and coordination of necessary healthcare services • Utilized cost containment measures, including fee negotiations • Attained URAC departmental accreditation • Participated in Quality Assurance Audits and ISO accreditation process • Creation and maintenance of internal and external wellness programs • Strategic… Show more Successfully managed a team of nursing professionals • Managed precertification, case management and auditing processes • Achieved Case Management certification • Assessment, planning and coordination of necessary healthcare services • Utilized cost containment measures, including fee negotiations • Attained URAC departmental accreditation • Participated in Quality Assurance Audits and ISO accreditation process • Creation and maintenance of internal and external wellness programs • Strategic Business Planning • Created and designed an internal software program for healthcare documentation purposes • Wellness Coordinator Show less

Primary and team nursing – Multi disciplinary team meetings – Specialized in mental health nursing and mental health disorders – Crisis intervention – Facilitated group sessions