Jillian Baum, Mba, Pmp Email & Phone Number

San Francisco, Ca, Us

San Francisco, Ca, Us

Project Manager for a UX design company working with the Department of Defense and Space Force. Project responsibilities include lifecycle management through research, design, and development, and the respective resource management depending on lifecycle stage. Creation and maintenance of detailed Kanban board tickets to align all project members on project timeline and scope. Execution of creative problem solving when access to operators is not possible. Reporting on project status, contract risks, funding needs, and resourcing on a weekly basis to C-Suite executives.ACCOMPLISHMENTS:- Forged a path as a hybrid Project and Product Manager for the largest contract valued at $9M overseeing 25+ members consisting of researchers, designers, developers, and UX fellows, leading resource allocation and budget management against government funding Program Increments- Coordinated the first in-person team planning session for 15 individuals in three years, due to the pandemic, by working closely with leadership to forge new processes and policies that can be replicated for future project meetups- Reset processes for a $2.8M government granted project that was inherited off track by correcting the lacking product direction, implementing operating structure, and obtaining the proper resources to execute against the objectives- Worked closely with leadership to stand up the implementation of a forecasting and resource planning tool for the organization- Managed an $80k website refresh project with executive leadership to help align to new company goals and reflect new brand identity

New York, Ny, Us

Consultant Project / Program Manager with experience across 5+ industries during tenure. Responsible for the creation and maintenance of project plans and schedules by working with internal and external stakeholders at varying levels of leadership. Prepared, participated in, and facilitated meetings with executive leadership. Coached individuals on best practices and advised on organizational strategy.ACCOMPLISHMENTS- Analyzed and revised business models and processes for a startup organization to find more efficient ways of working to increase the overall experience for the end user while driving business decisions- Collected, analyzed, documented data streamlining processes to be in compliance with state-mandated regulations, resulting in a reduction of 7+ days - Prepared documentation (agendas, meeting minutes, etc.), presentations, and visual representations and conducted reviews with project sponsors for scope, business justification, business requirements, and review of deliverables for accuracy and quality for international parent organizations- Executed an 8-week end-to-end development, distribution, and change management process of a physical operating manual across 50+ property sites- Acted as Chief of Staff to the CEO of a technology company undergoing the acquisition of an internationally distributed organization doubling their size- Spearheaded the setup of PMO within client organizations across several industries- Executive facilitation of leadership meetings, initiatives, and parent organization communications- Leader of 10+ change management initiatives, ranging from cultural change management through acquisitions, as well as change management for process changes throughout big organizations through proper rollout and trainings.

New York, Ny, Us

Project Manager for a $20M Visual Content Creation Company working with Top 100 Global Retailers. Reported to and supported Company CEO and VP of Strategy. Project request responsibilities included defining objectives and deliverables while identifying planned resources needed to execute each project. Created project plans to ensure teams are running on budget and high quality. Solution based management of day-to-day troubleshooting. Facilitated and led weekly project meetings, creating and distribution of agendas with role clarity, recap and follow up. ACCOMPLISHMENTS- Orchestrated all phases for development and launch of a $2M, network-based computing, patent-pending, tech-based (AI, machine learning, deep learning, SaaS-based) product using agile techniques, including all steps for the filing of a 60+ page patent - Completed research, vetting, and organization of a creative marketing search for a $350,000 brand positioning project for Fall 2018 - Project leader for company Quality of Earnings task for the due diligence process, completion within 3 weeks, a savings of 1 week- Development and international deployment of web-based tagging application for $40,000 to embed metadata for imagery in 6 weeks- Spearheaded change management process to incorporate two polarizing cultures into one following a $10M acquisition of a 100 year old company into a more startup environment

Berwyn, Pa, Us

Responsible for ensuring accurate and timely communications between sales, support, operations and clients in the way of customer engagement, readiness, variable cost equations, collections, and inventory/supplies management. Coordinate delivery, service and repair management through in-house or outsourced staff by defining and ensuring work to budget through a team, safety & regulatory compliance, and on-time quality service. Maintaining accurate operating and financial system information and upholding policy and practice compliance.ACCOMPLISHMENTS:•Decreased turnaround time for service calls •Improved safety standards and reduced time table for preventative safety courses in order to increase the safety level within the branch•Responsible for NYS Department of Transportation permitting for wide loads•Contributed to high customer service rating, making our branch within top 10 placement in the company•Increased utilization of technological systems within the branch

Columbia, Maryland, Us

Responsible for new hires as they join Maxim Healthcare Services, a multimillion-dollar company, specializing in contract, temp to perm, per diem, and direct hire personnel. Support Recruiting Consultant in research for potential candidates as a new hire. Implement collection and validation of hiring paperwork and credentialing for medical professionals seeking employment. Responsible for calendar and time management of new hire requirement for effective start dates. End to end partner to all candidates, ensuring success of new hire in roles. Accountable for verifying references of all applicants. ACCOMPLISHMENTS:• Updated orientation folder, bringing relevant material and critical information to new hires• 25% reduction in turn time of new hire to start date• Implemented, planned, and executed new hire orientation, inclusive of video training• Microsoft Office User Specialist certification in MS Word, MS Excel. Frequent user of MS PowerPoint, MS Access, MS Outlook, Clearview database systems, and Apple technologies• Responsible for weekly output of database/ working document solution that rates candidates for their effectiveness as they enter the agency

Hicksville, New York, Us

Service and Parts Assistant Manager reporting to the Service Supervisor of a $15,000,000 OnSite Energy Company. Responsible for time allotment of labor to jobs and hours of mechanics and technicians for payroll while utilizing the Wintac program. Developed accountability systems for mechanics and technicians. Worked closely with owners and management to create a new position, which incorporated the jobs of both the Service Assistant and the Parts Manager. Supported and helped create the process of hiring new associates.ACCOMPLISHMENTS:• Conversion of parts inventory from Excel to Wintac • Trained the new Service and Parts Assistant Manager

Greenlawn, Ny, Us

Responsible for blog entries, bi-weekly newsletters using Constant Contact to relay information related to news and research findings in the special education and Autism realm, upkeep of social media, promotional emails, and press releases for a start up business. Helped to market instructional materials for children with developmental delays.ACCOMPLISHMENTS:• Played a large role in the company receiving the Readers’ Choice Award Honoree for 2012 by eSchool Readers• Strong collaborative efforts made between the company and a variety of end consumers, such as schools, therapists, and parents

Master Of Business Administration (M.B.A.), Business Analytics

Bachelor'S Degree, Business (International Business, Marketing, And Management Tracks) And Economics