Jillian Cusa Email & Phone Number

New York, Ny, Us

New York City Metropolitan Area

New York City Metropolitan Area

New York City Metropolitan Area

• Assisted on Strategy and Activation teams during the research planning process and implementation of campaigns to ensure target demographics and client goals were met effectively• Attended APEX client and partner meetings to ensure current knowledge of capabilities and best practices across different media vehicles• Collaborated with fellow interns on final project to demonstrate an understanding of knowledge gained during time at internship and presented to members of the APEX Digital team

New York City Metropolitan Area

• Processed 50+ orders, forms, and requests daily across multiple platforms to ensure customer satisfaction• Resolved customer product or service issues by clarifying complaints to determine cause and propose resolution• Revamped organization system of 1,000+ design prints into specific categories increasing operation efficiency• Coordinated with colleagues to address customer inquiries delivering excellent customer service

New York City Metropolitan Area

• Attended three weekly teleconference meetings to communicate team progress across departments • Oversaw client and corporate social media accounts providing content and creative ideas across platforms • Tracked weekly social media activity relative to goals, providing recommendations to improve performance

Master Of Science - Ms, Social Media And Mobile Marketing

Bachelor Of Business Administration - Bba, Advertising And Integrated Marketing

High School Diploma