Strong leadership and guidance are provided to Tourism Kelowna by its 18-member Board of Directors, representing a broad spectrum of Kelowna's tourism industry. These board members volunteer their time and contribute extensive knowledge and experience to ensure that the organization is accountable and performance-driven.

Kelowna Concierge is the Okanagan’s only full-service vacation planning company, we are your local concierge! We operate a Seasonal Daily SilverStar Shuttle and specialize in providing Okanagan Wine Tours as well as Craft Brewery, Distillery and Cidery Tours. We offer local recommendations and book attractions and adventures throughout the Okanagan. Our Corporate DMC Services include Group Tours, Retreats and Transportation Shuttles. Our mission is to save you time, let us handle the details!

The 2020 Memorial Cup Presented by Kia will be hosted in Kelowna, BC from May 21 through May 31, 2020. The event will include 8 hockey games (and potentially one tie breaking game) as well as interactive Fan Festival Zone, Family Zone, Concert Zone, Hockey Hall of Fame Display and more throughout the community.

Canada’s Great Kitchen Party celebrates the pillars of Canadian culture – sport, music and food. Canada’s Great Kitchen Party supports Canada’s future leaders through a platform that showcases and celebrates Canada’s culture. High performing athletes will be provided the support they need to compete on the world stage. Band equipment will be purchased for schools, enabling students to discover the magic of music. And kids will learn from leading Canadian chefs how to grow, cook and share healthy food to gain the skills and confidence they need to become the next generation of Canada’s food leaders.

• Manage Social Media Campaigns & day-to-day activities on Facebook, Twitter, Instagram and other channels• Media Liaison to promote hotel special events & hotel throughout the community• Responsible for creating, designing and managing all print and digital media• Co-Chair the Spirit to Serve Committee that volunteer and fund raise in the community

• Specializing in the social market (weddings, graduations, family events, food & beverage events, etc.) I handle inquiries, generate new leads and promote the Delta Grand Okanagan Resort as a great social destination• Facilitating all aspects of groups including guestroom blocks, food & beverage events and any other group needs

• Responding to catering inquiries, prospecting, and generating new food & beverage leads• Creating proposals, contracts and resumes for groups• Facilitating all aspects of groups including guestrooms, catering and event execution• Assisting with banquet operation including setup, food service, and supervision of staff

• Responding to inquiries, prospecting, and generating new catering leads• Creating proposals, contracts and resumes for groups• Facilitating all aspects of small groups including guestrooms, catering and event execution• Ensuring flawless communication among service teams (banquets, culinary, audio visual and guest services)• Promoting Kelowna as a great conference service destination

• Responsible for prospecting, contracting and detailing all short term Small Meetings (under 50 guests and within 60 days)• Managed monthly club business – involved annually contracting groups, detailing, and servicing repeat groups• Assisted in planning special events such as Client Parties, Calgary Stampede Events, International Special Events Society (ISES) Events and other events as required• Provided administrative support to Sales & Catering office which included creating tasks lists, designing informational flat sheets, updating sales kits and customizing event menus• Communicated closely with culinary team, banquet service staff and accounting departments to ensure flawless planning, execution and billing for all events

• Responded to RFP’s within 1hr, gathered client information and drafted proposals• Created accurate contracts, obtained signed contracts and collected deposits from clients• Provided administrative support for Sales Managers as well as the Director of Sales & Marketing• Ran monthly average check, pace and revenue statements to report to Fairmont Corporate• Represented the Sales Team at local events to help build relationships within the community and generate new business

• Responsible for scheduling, payroll, and vacation management for 100+ unionized colleagues in 5 different Outlets• Planned and executed monthly events for the “Friends of The Empress” Loyalty programs• Menu Management for 5 Outlets including redesign, editing, and customization seasonally• Re-wrote Watson Scheduling Standards to increase colleague productivity and better utilize Time & Attendance system• Weekly forecasting of meal time covers for 5 Outlets to ensure accurate staffing levels

• Conducted bi-weekly payroll for two restaurant locations and catering department• Managed server cashouts, dispensed company gratuities, and oversaw all cash floats• Developed marketing initiatives to increase revenues as well as assisted with private/catering events• Created and tracked invoices for private/catering clients and designed custom menus• Planned private restaurant events, and assisted with outside catering events (set-up, tear-down, staffing, coordinating and working events)