Oversees all daily operations in the building Auditing staff to ensure the customer service wheel is being utilizedTrained and proficient on how to handle and resolve client and employee conflicts Securing the satisfaction of all clients, making every interaction memorableHandling feedback from guestsTaking payments and monitoring transactions

Responsible for tending to all of the needs of the clientWashing and styling hair to guests satisfaction Preforming hand and neck massages to offer relaxing experience to guestsBookkeeping and selling product, tracking the revenue being collected each day and seeing what area needs improvement

In my position I am the liaison between clients and the financial institute. Focusing on building long lasting relationships with business and personal clients. Working one on one with clients assessing their finances and cross selling and recommending products that best first that specific clients needs. Working with different partners and departments to assist clients all around. Helping deescalate client challenges and ensure client satisfaction.

Working with clients on a daily basis cross selling and partnering with other departments to fill client needs, while maintaining thorough knowledge on all products Truist has to offer. Building long term relationships with clientele and analyzing financial data and personal data to get comprehensive understanding of client to recommend the best product for them specifically. All while also running cash and check transactions. Running and maintaining a cash box drawer. Dealing with large dollar amounts,processing loan payments, ordering and processing foreign currency, and issuing Official checks and Money orders.