Jillian Misner Email & Phone Number

- leading discovery for CMS and content migration requirements- managing client relationships at Fortune 500 companies in the digital media and tech sectors to ensure successful delivery of CMS and new website- writing and testing technical requirements for teams of FE and BE engineers and UX designers

- owning the complete relaunch of mobile app for higher ed administrators, including full redesign, writing requirements, and leading stand-ups- analyzing user feedback to prioritize roadmap for custom Salesforce applications- managing relationships with in-house and off-shore development teams to ensure smooth product releases- building custom.

- working closely with Implementation teams to define integration and data requirements for higher ed customers- aiding sales in understanding how the product will fit into the prospect's tech stack and defining IT requirements- defining processes for more seamless technical implementations of Salesforce apps and API configuration- redesigning and managing.

- help non-profits and startups establish a seamless user experience and visual brand- conduct user research to hone in on key problems that would evolve into MVPs- iterate quickly on paper prototypes, low to high fidelity wireframes, and brand style guide creation

Washington D.C. Metro Area

- served as the liaison between HQ and regional markets across the country for seller services- built end-to-end digital and mail campaigns for real estate agents to opt into to grow their businesses- surveyed and conducted qualitative interviews with agents to identify gaps in their processes

- worked with lead UX Designer to update CRM elements- created and tested high-fidelity prototypes for new contact profile experience on web and mobile- developed the idea of a new bulk contact import tool from inception to high-fidelity prototypes- assisted the marketing team on visual design needs for display ads and landing page content

Washington D.C. Metro Area

Washington D.C. Metro Area

- Conducting research and writing show notes for monthly episodes- Editing interviews on Garage Band- Managing website content and expanding visibility onto various podcast platforms

- Conducted wonderfully entertaining brewery tours and tastings during the 2014 open season- Answered questions about beer, the brewing process, and many unrelated topics- Gained experience in a fast-paced, tourism-driven environment

- establishing and leading a team of peers to build an academic resource- managing a team for a philanthropy initiative to donate to Books for Africa- working closely with a Manager to develop communication and leadership skills

Granville, Ohio

- Research assistant- Writing abstracts and bibliographies for Communication professors- Administrative work (filing, copying, Microsoft Office work)

Granville, Ohio

- Tutoring other students in Spanish and Communication Theory courses- Focusing on writing, editing, and verbal skill development (in Spanish)- Helping students grasp social theories and their application in Media Studies

Write articles and manage company blog

Ux Design

12-week part time UX Design course covering: - problem statements - user research methods and synthesis - user flows - information.

Bachelor Of Arts (B.A.), Communication, Spanish

Education record

Education record