Jillisa Shutt Email & Phone Number

Plano, Texas, United States

• CRM Implementation: Assisted the successful deployment of Salesforce CRM for multi-family housing software, including the integration of a large-scale quoting system that improved quote accuracy and reduced processing.
• Process Optimization: Assist in initiatives to streamline operational workflows, achieving a reduction in operational costs and enhancing overall efficiency.
• Order Management: Management of sales orders, ensuring accurate and timely fulfillment while addressing complex sales and product-related inquiries.
• Quality Assurance: Implemented and monitored quality assurance protocols for multi-family housing software, resulting in a decrease in defect rates and improved product reliability.
• Team Lead: Building and leading a high-performing team focused on developing strategic internal and external customer relationships and delivering impactful business solutions.

Plano, Texas, United States

• Analyzed and optimized business processes related to multi-family housing software.
• Managed and processed sales orders, ensuring timely and accurate fulfillment of customer requests.
• Addressed sales and product-related questions, providing expert guidance to internal teams.
• Conducted quality assurance checks to ensure the software met high standards and addressed any issues promptly.
• Created and maintained dashboards and reports using SalesForce, providing insights into key performance metrics.
• Provided responses to sales and product-related inquiries.

Richardson, Texas, United States

-Initiate and lead pre implementation calls for clients to review the implementation schedule and project details.-Provide support and guidance for clients throughout the implementation process to help maximize recovery while maintaining local utility regulations.-Build and maintain collaborative relationships both internally and externally to ensure.

Richardson, TX

- Manage new agreements to establish the first initial contact with Customers. Continue to manage order execution until assigned Implementation resources are identified. - Collect, verify and document incoming data and manage inquiries regarding order accuracy, scheduling status or resource assignments. -Proactively analyze sensitive data to determine.

Richardson, TX

- Act as primary point of customer contact. - Establish and build strong customer relationships that allow for open communication and trust. - Coordinate the resolution of customer issues and Service Requests for customers. - Facilitate periodic (weekly, monthly, semi-annually) conference calls with customer personnel to understand customer satisfaction.

Carrollton, TX

- Manage the cultivation, execution and delivery of high-end sales and services to conventional Multifamily developers and owners.- Manage the building of a pipeline within existing and new accounts in order to expand penetration of RealPage solutions.- Prospecting, qualifying, closing and follow up on implementations associated with new product and.

dallas/fort Worth Area

- Specialized in the areas of career placement and contract services for Accounting and Finance.- Prospecting, cold calling, conducting interviews. -Maintain customer relationships after placement.