Jill Pannella Email & Phone Number

Doylestown, Pa

•Manage all aspects of customer relationship including processing new orders, monitoring inventory, fielding customer complaints, and troubleshooting short order requests•Effectively communicate cross-functionally with Purchasing, Sales, QC and R&D to meet tight customer timelines and custom requests•Responsible for selling through dormant finished goods to end customers to reduce overstocked inventory•Generate ad hoc customer status reports and sales reports•Maintain pricing database to manage fluctuations in raw material costs

Doylestown, Pa

•Responsible for management of contracts from inception through project completion, acting as liaison between site estimator and president of site division•Created contract documents based on contractor proposal and approved budget•Received, processed and distributed invoices from Contractors•Researched newly proposed projects and presented budget recommendations to senior management•Assisted with implementation of company-wide J.D. Edward’s Purchasing Module by identifying program limitations, making process recommendations, completing full data transfer of existing projects and creating a user manual for training new hires.

Doylestown, Pa

•Coordinate with Estimating, Accounting and Field Departments•Review and process Buyer customization documents and vet upgrades for structural and building code feasibility•Create and Distribute Purchase Orders•Assist in ongoing budget management and produce monthly variance reports•Analyze pricing among like Vendors and identify areas for cost reduction•Maintain Subcontractor & Supplier pricing database•Created user manual for Purchasing Module and led new user education