Jill Shafer

Jill Shafer Email and Phone Number

Senior Program Manager, Credential Security and Operations @ Salesforce
san francisco, california, united states
Jill Shafer's Location
Caledonia, Michigan, United States, United States
About Jill Shafer

Jill Shafer is a Senior Program Manager, Credential Security and Operations at Salesforce. Colleagues describe them as "Jill was a pleasure to work with. She is very bright, professional and a great asset to any team. I would highly recommend her." and "Jill is an experienced technical training professional with an ability to convey information clearly and concisely while commanding the attention of her training audience. She has excellent interpersonal skills, business insight and integrity. She possesses a keen ability to quickly learn, articulate and share the benefits of different technologies by focusing on what the overall solution means to the customer or partner. She also demonstrates a passion for what she does and that passion is obvious to coworkers and customers alike. She is a lifelong learner who willingly shares her knowledge with others. She is a joy to work with."

Jill Shafer's Current Company Details
Salesforce

Salesforce

View
Senior Program Manager, Credential Security and Operations
san francisco, california, united states
Website:
salesforce.com
Employees:
46706
Jill Shafer Work Experience Details
  • Salesforce
    Senior Program Manager, Credential Security And Operations
    Salesforce Apr 2024 - Present
    Michigan, United States
  • Salesforce
    Senior Program Manager, Trailhead Academy Operations
    Salesforce Feb 2022 - Apr 2024
  • Salesforce
    Senior Program Manager, Delivery Excellence
    Salesforce Sep 2019 - Apr 2022
    Caledonia, Michigan, United States
    Ideated and built a global accountability dashboard to track progress and metrics for initiatives. Implemented standard templates to facilitate internal processes and create consistency across the global team. Developed ongoing enablement strategies for external contractor onboarding. Designed and implemented two Google sites to increase efficiency and access to proprietary documentation and team-related assets. Coordinated strategic planning for special projects. Slack champion and early adopter.
  • Salesforce
    Program Manager, Change Management
    Salesforce Aug 2018 - Sep 2019
    Spring Lake, Mi
    Led and onboarded a global team of 10+ Change Management experts as they partnered with customers to create bespoke change management strategies. Managed customer escalations and brainstormed strategies with consultants to ensure the success of our projects. Increased change management revenue by developing change management discovery questions, scoping calculator, and packaged offerings. Optimized Change Management methodology and deliverables to meet the needs of our customers.
  • Salesforce
    Senior Change Management And Training Consultant
    Salesforce Nov 2011 - Aug 2018
    Greater Chicago Area (Telecommuter)
    Partnered with client subject matter experts and internal teams to create customized change management strategies and training solutions, including: - Change Management Workshops - Change Readiness Assessment - Change Impact Assessment - Stakeholder Assessment - Change Network and Communications Development - Identification of Adoption Metrics - Awareness infographics and videosConsulted for SOW creation and scoping of change management and training services.Developed and delivered customized training strategies and content for 50+ Salesforce implementations, specifically on Sales and Service Clouds.
  • Walgreens
    Sales Training Manager
    Walgreens Jul 2011 - Oct 2011
    Deerfield, Il
  • Walgreens
    Sales Training Specialist - Technology
    Walgreens Feb 2010 - Jul 2011
  • Walgreens
    Sales Training Coordinator
    Walgreens Jun 2008 - Feb 2010
  • Walgreens
    Administrative Assistant
    Walgreens Nov 2005 - Jun 2008
  • Walgreens
    Head Photo Specialist
    Walgreens Apr 2000 - Nov 2005

Jill Shafer Education Details

Frequently Asked Questions about Jill Shafer

What company does Jill Shafer work for?

Jill Shafer works for Salesforce

What is Jill Shafer's role at the current company?

Jill Shafer's current role is Senior Program Manager, Credential Security and Operations.

What schools did Jill Shafer attend?

Jill Shafer attended University Of Phoenix, Western Michigan University.

Who are Jill Shafer's colleagues?

Jill Shafer's colleagues are Rashmi Somani, Juliette Jensen, Phuc Tien, Junko Kano, Hanif Mohamedrachad, Griffin Minster, Utkarsha Ganla.

Not the Jill Shafer you were looking for?

  • Jill Shafer

    Data Analytics, Internship Coordinator And Advisor
    Pullman, Wa
  • Jill Maren

    Commercial And Contract Manager
    Waukesha, Wi
    5
    gmail.com, gmail.com, phci.org, nordco.com, manitowoc.com
  • Jill Shafer

    Process Engineering Business Process Lead At Csl Behring
    Greater Chicago Area
    1
    cslbehring.com
  • Jill Shafer

    Assistant Professor/Director, Graduate English Language Learner Program At University Of North Dakota
    Grand Forks, Nd

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.