Jim Bouras Email & Phone Number

Boca Raton, Florida, United States

• Responsible for client care, staff retention, and staff performance• Oversee the Community Association Management day-to-day operations.• Responsible for creating forecasts and budgeting• Responsible for business development and customer retention• Manage construction projects• Advisor to Association Board of Directors• Responsible for enforcement of Community Association rules and restrictions• Manage service providers, contractors, and insurance providers• Oversee and authorize payment for Community Association Management services• In-depth management of Homeowners Associations and Condominium Associations

Boca Raton, Florida

• Responsible for company profitability• Responsible for client care, staff retention, and staff performance• Oversee the company's day-to-day operations.• Responsible for creating forecasts and budgeting• Responsible for business development and customer retention• Manage all corporate I.T. and construction projects• Advisor to Association Board of Directors• Direct the enforcement of community association rules and restrictions• Manage service providers, contractors, and insurance providers• Oversee and authorize payment for Community Association Management services• In-depth management of Homeowners Associations and Condominium Associations• Hiring and directing of internal personnel• Responsible for employee safety training and material

United States

• In-depth management of Homeowners Associations and Condominium Associations• Oversee the company's day-to-day operations.• Responsible for creating forecasts and budgeting• Responsible for business development and customer retention• Manage all corporate I.T. and construction projects• Advisor to Association Board of Directors• Direct the enforcement of community association rules and restrictions• Manage service providers, contractors, and insurance providers• Oversee and authorize payment for Community Association Management services• Hiring and directing of internal personnel• Responsible for employee safety training and material

Boca Raton, Florida

• Responsible for managing the real estate buying and selling process to ensure tasks remain on schedule and within budget• Contract negotiation and interpretation • Lead marketing campaigns directed at potential investment buyers and sellers• Responsible for sales account management and customer retention

United States

• In-depth management of Homeowners Associations and Condominium Associations• Oversee the company's day-to-day operations.• Responsible for business development• Manage all corporate I.T. and construction projects• Create budgets and financial reports• Advisor to Association Board of Directors• Direct the enforcement of community association rules and restrictions• Manage service providers, contractors, and insurance providers• Oversee and authorize payment for Community Association Management services• Hiring and directing of internal personnel

Deerfield Beach, Florida

• Responsible for developing Requests for Proposals (RFP) for external services• Define the scope of the project in collaboration with senior management and other stakeholders• Lead concurrent medium to large complex enterprise hardware and software implementations/upgrades to ensure accountability, timeliness, and budget guidelines were met• Utilized MS Project to establish/manage I.T. project timelines, costs, resources, and track the progress of project teams• Responsible for change management• Developed and delivered progress reports, proposals, requirements documentation, and presentations• Provided high-level detailed status briefings to all levels of management• Worked directly with executives, business owners, and capability owners to develop and document current and future state, process maps, dependencies, business cases, use cases, project plans, testing and rollout plan• Identified/mitigated risk with ongoing/proposed I.T. projects to ensure goals and objectives were met• Responsible for 3rd party vendor management (establishing/managing vendor relationships, SLAs, KPIs, and RFPs)

Boca Raton, Florida

• Responsible for growing/managing multi-million dollar Machine-to-Machine (M2M) “FORTUNE 1000” global customer sales accounts• Managed concurrent medium to large complex enterprise people, process, and technology projects to ensure accountability, timeliness, and budget guidelines were met• Managed 3rd party vendors, Network Engineers, Voice engineers and System Administrators, ensuring quality deliverables per Service Level Agreement • Led geographically and culturally diverse IT teams and projects across a broad range of disciplines• Accountable for driving revenue goals yearly while increasing the customer base enrolled in the services• Led a team to implement Salesforce.com. Implementing Salesforce.com enabled real-time dashboard reports on current program status, call center support metrics, future opportunities, and I.T. systems integrity• Work directly with executives, business owners, and capability owners to develop and document current and future state, process maps, dependencies, business cases, use cases, project plans, testing and rollout plan• Responsible for new SecureWise products launch• Responsible for I.T pricing negotiations, contract development, revenue forecasts, budgets, and invoicing • Responsible for customer satisfaction and retentionon

Wellington, Florida

• Accountable for driving revenue goals yearly while increasing the customer base enrolled in the services• Developed Requests for Proposals (RFP) for external services• Managed daily operations of residential and commercial construction company, generating $4 million annually• Prepare/update project status reports, process purchase orders and invoices, update tracking reports and maintain files for financials• Responsible for establishing sales forecasts and meeting/exceeding sales quota • Reviewed/utilized measurement data to evaluate the department's performance in meeting established goals and milestones, and to plan and implement initiatives in support of the organization's vision, mission, and values exceeded • Responsible for 3rd party vendor management (establishing/managing vendor relationships, SLAs, KPIs, and RFPs)• Designed and maintained project documentation

Boca Raton, Fl

• Responsible for managing the real estate buying and selling process to ensure tasks remain on schedule and within budget• Contract negotiation and interpretation • Lead marketing campaigns directed at potential investment buyers and sellers• Responsible for sales account management and customer retention

Washington D.C. Metro Area

• Managed the overall projects, schedules, and communications to the customer, support teams, and data center operational tasks.• Coordinated with multiple operations support teams including: Federal IT Project Managers, network engineering and operations, systems administration, performance monitoring, middleware, and database support to facilitate proper operations• Established project management controls (communications, risk management, timeline, charter, etc.) as required for projects under Operations purview.• Worked with vendors to create price quotes and bill of materials to meet technical requirements.• Assigned tasks to, oversee, and ensure quality and schedule adherence of technical support staff in the analysis, estimation, and execution of technical tasks.• Responsible for effectively mitigating risks and resolving issues throughout the project.• Provided timely reports to Senior and Executive management on project status, issues, risks and mitigations.• Point of contact to the customer for all activities and attend coordination meetings and provide status and reports to the Government.• Responsible for management of Operations activities through all project phases and life cycles, ensuring that all tasks are executed as planned, and that all deliverables are achieved on time.

Washington D.C. Metro Area

Managed an in-house staff of 30 engineers, technician, and I.T. Network Help Desk personnel associated with implementing, troubleshooting, and upgrading desktop systems/mainframe computer hardware/software.Liaison between Honeywell, NASA, and other key stakeholders.Established and monitored Vendor Service Level Agreements (SLAs) with approximately 100 I.T. vendors (i.e. Cisco, IBM, SUN Microsystems) associated with complex and highly technical projects.Developed requirements and lead in the “Request for Information” and the “Request for Proposal” process. Forecasted, and tracked information technology (I.T.) spending.

Business Management With Specialization In Computer Information Systems, Business/Cis

Studied Business Management

Associate'S Degree, Electronics Technology