Jim Stephens Email & Phone Number

United States

Implemented Security for SMB with the ISC2 8 Domains in an Enterprise Environment o Education – Management and Employeeso Threat Management Solutions, o Risk Assessments o Disaster Recovery o Mitigation Practiceso Notification Planningo System and Security Policies Participate in C-Level Planning and Company Initiatives Leading Employees and being a mentorSupport Marketing efforts with Marketing Firms Yearly Road Maps for Technology, Infrastructure, and SecurityPlus, job items listed below as IT Director.

Westminster, Co, Us

Manage IT Infrastructure and SupportMicrosoft Partner Program ManagerSecurity Administrator - On Premise and Digital Web development support, maintenance, and enhancementsCRM Integration and SupportOperations SupportSystems Integration and process improvementsSystems ScriptingNalpeiron License ManagementSupported Technologies/Utilities/Tools - MS Office Suite, Windows XP/7/8, 2008/2012/2016 Server, CentOS/Ubuntu, MAC OS X, Hybrid Cloud Environment, LAMP, ZohoCRM, WordPress, Bacula, Shadow Copy, Acronis, Virtualization VMware & Hyper-V, Synology, Dell, Lenovo, Kerio, Endian, Sophos, Blue Coat, Meraki and CISCO.

Westminster, Co, Us

Orlando, Fl, Us

• Provide Local / International support - Tier 3 advanced networking and troubleshooting for the entire Colorado vNet product line including Linux and Microsoft Windows configuration and application support. MAC OS X Clients Support VMWARE Fusion / Windows. IR and RS-232 programming to third party devices for automation control.• Compile call ticket management statistics for middle and upper management.• Salesforce administration and customer support.• Exported data from SugarCRM for conversion to SalesForce.Com for our parent company after company acquisition in October 2009.• Systems administrator for the SugarCRM Enterprise System for Sales, Support, Marketing, Accounting, and Manufacturing. Also developed customized RMA and Discount Modules for the SugarCRM System used in house.• Interface with Customer Service, Sales, Engineering, Quality Assurance, and Manufacturing.• Internal training supplied to Tier1 & Tier 2 members.• Provide .varc/CAD design and paid commissioning support to dealer network.• Fill in on managerial or administrative duties delegated from manager.• Proficient in Internet protocol related applications such as TCP/IP, IPCONFIG, NETSTAT, ARP, SSH, RDP, etc.• Support Network Router/Switching for Colorado vNet Automation Network.• Supported third party NAS Devices for Video / Music Storage – Polywell(Openfiler), CISCO(NSS6000), Synology(DSM 3.0)• Technical Support demonstrations of vNet Products and Software Applications for prospective clients.• Support Windows 2003 / Linux Servers and Desktop Clients XP/Vista/7/Linux

• Created deployment and installation procedures for the Remote Bridge Server on BSD Unix• Provided in-house technical support and advice to the Remote Bridge product development engineers• Planned, installed and managed the corporate Network security systems - UNIX / Windows /MAC Platform• Participated in evaluating the Scalix 10 Groupware solution / SLES 9 to replace Microsoft Exchange Server• Served as the backup Windows Network Administrator

 Created the IT Road Map for Server, Network and Computing Standards Implemented secure networks built around Open Source and Microsoft technologies Provided and promoted a groupware collaboration environment for users Developed partnerships with Novell, Microsoft, and JBOSS Managed IT Team members in local, remote and telecommuter environments. Donated $27,000.00 in network equipment for data center infrastructure.

• Value Added Reseller (VAR) sales and installations for Novell and Arkeia products• VAR sales and installations for Astaro and Kerio gateway and network security products • Upgrades and migrations to Windows 2000/2003 Server and Windows XP• Consulting and installation for Novell SuSE Linux/SLES9, ZENWorks, GroupWise 6.5/7• Supported and migrated many Groupware systems to and from MS Exchange to Kerio/GroupWise

Deerfield, Illinois, Us

Baxter Asset Recovery Team Member• Part of a 5 member team to close the 5 building campus in Boulder.• Assist in the closure of the Boulder facility for Baxter Healthcare to recover and deploy assets within other Baxter sites. • Performed this function from January ’04 thruApril ’04. • Decommissioned Data Center and other network services. • Provided temporary Internet connectivity for the asset auction. • Assisted other BART Members when needed.Network Manager• Designed, implemented and managed the five-building Boulder Campus network• Migrated the corporate backbone to a CISCO based architecture for the DNA Project• Designed and implemented intrusion detection systems to prevent corporate level outages• Migrated Windows NT 4.0 Domain to Active Directory / Windows 2000• Implemented Net Appliance Filers using NDMP to existing Microsoft/UNIX/Linux architecture• Migrated email from Microsoft Exchange to Lotus Notes• Implemented backup/archival system using NetAPP Filers and LAB Systems in a heterogeneous OS environment • Implemented Help Desk ticketing system (Track-IT) and Projeca Timesheets for time managementSr. Systems Engineer • Daily systems administration and periodic server maintenance• Customer-facing helpdesk support, 24/7 network support, and Tier 1 and Tier 2 support• Supported the Clinical Studies Solaris Network• Migrated existing environment from Novell to Microsoft Windows NT 4.0

• Network administration for Novell 3.x Network.• Implement and Support Sun OS Network for Research and Development team.• Supported Sales/Marketing team with database programming and conversions for internal applications using Dbase, R:Base, and Oracle. • Specify requirements of all hardware and software purchases with CFO. • Internal support & training. • Install New BBS and Voice Mail Systems.• Sales Support for Demo's and Trade Shows

• Installed and configured Word Perfect, Lotus, UNIX, XENIX, and MS Windows for internal systems. • Trouble shooting any hardware problems.• Provided support for internal personnel.• Provided support for customers. • Managed all system backups supporting Windows 3.x, Novell Netware, and Digital Unix.• Managed Novell Netware 2.x LAN

Active Shooter Awareness Training, Cyber Security /Computer Forensics And Counterterrorism

Certified Information Systems Security Professional Course

Endian Security Platform

Mobile App Analytics Fundamentals

Stanford Center For Professional Development, Computer And Information Sciences And Support Services

Certficate, Dhs/Fema Certified Cyber Security Training

Introduction To Microsoft Sql Server 2012

Cerification Track, Snow Leopard Certificaton

Vmware Elearning Courses

Certficate, Fema Training Program

Microsoft Professional Courses, Microsoft Windows 2000

Certification Training, Cisco - Ccna Course

Certificate, Net Appliance Filers

Mct Course, Train The Trainer

Mcse Track, Microsoft Certification Courses

Associates Degree Of Computer Science, Computer Programming

Certificate, Unix And Accounting Training

Associates Degree, Management Accounting