Jim Dake Email & Phone Number

Orlando, Florida, United States

Supporting the Media and Entertainment market by providing service delivery leadership for projects from inception to execution. Advises clients on high-level infrastructure and technology, aligning business needs with innovative solutions, and facilitating strategic and tactical decision-making. Drives continuous improvement initiatives that enhance.

Winter Haven, Florida, United States

• Accelerated revenue growth and expanded market presence by developing new service offerings and managing delivery of network and security solutions across Central, Midwest, and Northeast regions and for projects.
• Elevated gross profit by implementing strategic client engagement strategies, devising effective solutions for business challenges, and adeptly managing complex deployments.
• Improved NPS scores by 45% in ‘20 and to 60% in ‘21 team engagement by establishing and spearheading engagement committee, gathering invaluable input from teammates, formulating effective policies to enhance team.
• Achieved over 50% revenue and GP growth in ‘22 by establishing dynamic weekly cadence with sales leaders to strategize on pipeline development.

Eden Prairie, Minnesota, United States

• Led the development of new service offerings and professional services delivery of Cisco solutions in Unified Communications, Enterprise Networking and Security projects. Provided leadership in closing client.
• Streamlined process and created CPQ (Configure, Price, Quote) tool by uncovering core offerings, coordinating with presales technical and delivery resources to set level of efforts, steering collaborative efforts with.
• Datalink was acquired by Insight in late 2016.

Eden Prairie, Minnesota, United States

• Led the development of new service offerings and professional services delivery of Cisco solutions in Unified Communications, Enterprise Networking and Security projects. Provided leadership in closing client.
• Attained Cisco Gold status within 24 months, amplified revenue, and built team from 4 to 24 members by defining service offerings, developing scope of work documents, and designing pricing models.
• Midwave was acquired by Datalink in 2011.

Minneapolis, Minnesota, United States

• Provided expert advice to clients on high-level infrastructure and technology challenges, aligning business needs with innovative solutions.
• Drove business success by determining growth opportunities and cultivating client relationships through proposal development and contract negotiations.
• Enabled provision of technical expertise in network design, engineering, and various network and infrastructure technologies by formulating detailed project plans and assuming technical roles.