Jim Dawson Email and Phone Number

Connecting Musicians Worldwide by The Spirit.

Semi-Retired. Might consider Remote or Traveling Projects.

Position eliminated after division was acquired from Xerox, while I was working remote in the UK supporting granddaughter's major medical event.Atos purchased the ITO division from Xerox on July 1, 2015.Managed a team of Account Asset Managers and Asset Coordinators. Supporting 50+ multi-national clients and Assets (CI's) in excess of $12.5M. Expertise in team management, data management, Applications: BMC Remedy v7.1; Peregrine ServiceCenter/AssetCenter; Service-Now.ISO 20000 - Configuration Management Dallas Site Process Representative.

Managed a team of Account Asset Managers and Asset Coordinators. Supporting 50+ multi-national clients and Assets (CI's) in excess of $12.5M. Expertise in team management, data management, Applications: BMC Remedy v7.1; Peregrine ServiceCenter/AssetCenter; Service-Now.ISO 20000 - Configuration Management Dallas Site Process Representative.

Installation, support, service and training of software applications and computer hardware. •Technologies: Peregrine AssetCenter, Microsoft Windows Server 2000/2003/2008 Networks, XP & Vista PC's; Microsoft Office Suite; Peachtree 2007; AutoCAD; ACT; QuickBooks Enterprise; SQL Server; Maximizer CRM; LANDesk Asset Manager; Asset and Inventory Management; IBM POS system installation and upgrades. •Clients include GE, Ionics, Fraxel, Contingent Networks, Dollar General Stores, Culligan Water and many others. •Travel 80% - Domestic & International

•Contracted GoLive Project Coordinator for Waste Management for 23 sites in US and Canada.•Traveled 100%, coordinating software installations and implementations. In classroom, group and individual settings, trained managers and users in operation of Maximus FleetFocus M4 & M5 applications (Enterprise Asset Management) software, reporting, etc.•Audited assets and inventory to assure accuracy. •Configured bar-coding and coordinated physical inventories.•Consulted with client users on business practices and procedures to ensure efficient operation and compliance with company policies

This relates to the Contract Implementation position at ROI

•Managed Service & Office staff in support of Municipal Government Fleet Services operations.•Installed, maintained and operated software (Maximus FleetFocus-FA) and Oracle database.•Purchasing, Accounts Payable and Payroll responsibilities. •Performed data mining and reporting via Crystal Reports, ODBC and Excel. •Administered Gilbarco Fuel Management System and ensured compliance with State laws.

•Responsible for all Warehouse Operations and Maximus’ FleetFocus-FA application using Oracle database.•Designed and installed warehouse management system using Bar-Coded Asset ID system.•Used traditional and web-based RFP/Bid systems, (DemandStar and RFP Depot), to procure contracted items.•Installed, tested, administered, maintained and supported Novell 4.2 and Microsoft NT/2000 Networks and associated clients using a variety of applications including AutoCAD, Maximus FleetFocus-FA, Oracle Database, Microsoft Office Suite, Attendance Pro Time & Attendance System, Crystal Reports, ReportSmith, Tech-21 & Phoenix Fuel Management Systems.•Asset management and life cycle support using Hansen Asset Management and Peregrine AssetCenter. •Designed and generated reports using Crystal Reports, ODBC, ReportSmith and Excel.