Jim Gresham Email & Phone Number

Raleigh, North Carolina, Us

Raleigh, North Carolina, Us

Raleigh, North Carolina, Us

Raleigh, North Carolina, Us

Raleigh, North Carolina, Us

I support a growing team and train new reps (many with their first sales role) to build, nurture, and win opportunities. The role is closely aligned with Marketing to evaluate MQLs, focused on operational efficiency, and honed to support net new business. I work with the "Pendo For Startups" segment, helping companies with < 75 employees scale their softwares by capturing front-end usage metrics, understanding user sentiment, and guiding users through intentional in-app messaging.

Not Cupertino, Ca, Us

Sr VP of Wallpapers and Review Editor• Manage to personal deadlines for iOS app and hardware reviews, spotlights, and announcements• Editorialize iOS app UI and UX, for example: overall usability; functionality; design; capability; purpose; faults; opportunities for advanced improvement• Review, test, and scrutinize hardware and software• Discover new content by constantly reading industry publications, browsing new app press releases, and monitoring App Store theme collections• Communicate with editor-in-chief to produce reviews and speculation articles for new products• Manage marketing correspondences with companies for individual product reviews and giveaways• Utilize WordPress to complete articles and maintain daily communication with staffAttended Consumer Electronic Show: 2013; 2014; 2015Article collection: http://www.idownloadblog.com/author/jimgresham/

Holly Springs, North Carolina, Us

• Interim head of sales, reporting directly to CEO (Q3-Q4FY20)• Supervise Sales Manager and business development team in addition to cross departmental relationships with marketing, customer experience, and product to ensure sales-focused go to market strategies• Identified key areas of MAL and MQL to SAL improvement, including active investigation of lead conversion technologies like interactive chatbots, helped reduce first reply time by 50%• Researched, created, launched, developed prospect learning outcomes, trained-on, and oversee company's first software trial program, now in third generation• Pivoting a team of Enterprise Sales Executives and Account Development Representatives to grow net new revenue by updating and modifying go to market strategies, better aligning business messaging for our ideal client profiles and personas• Responsible for Expansions and supporting single digit Net Churn, managing up-sell and cross-sell directives within customer base (Q3-Q4FY20)• Contract redline negotiation responsibilities in addition to commercial terms ownership• Provide sales engineering support via direct management of the sales enablement process• Influence sales operations Salesforce setup, structure, and actionable process for sales org

Holly Springs, North Carolina, Us

• Enabled a growing team of Enterprise Sales Executives, by developing sales strategy, improving acumen, forecasting pipeline, refining sales operations process, coaching toward goals, lowering average opportunity age, and fostering team culture.• Managed a team of Enterprise Sales Executives and continuous, sales accepted $M+ pipeline• Reported directly to the chief sales officer, collaborate cross-functionally for marketing and product resources where appropriate, negotiate contract redlines, autonomously design and action business plans • Led sales team to achieve sales quotas, review of prospecting, call activity, follow up, and opp performance• Assisted design and launch of a new product offering and go-to-market strategy to increase revenue Q1Y20 and beyond• Facilitated complete Salesforce sales stage restructure implementation, EARR tracking, and pipeline funnel management process• Upgraded prospecting and pipeline assistance technology for both Business Development and ESEs• Hired, onboarded and trained six new ESEs, while overhauling training methodology for new hires, which improved ramp period to self-sufficiency by one-month, accelerating new reps’ time to client conversations

San Francisco, Ca, Us

• Oversaw consistent attainment of target and growth goals for US across Enterprise, SMB, and Higher Education verticals, reporting and accurately forecasting sales pipeline directly to CRO• Developed strategic, trackable, and measurable plans for ENT/SMB/EDU to drive pipeline via outbound and inbound channels• Ensure consultative sales techniques and account planning: ideal client profiles, position strategies, needs analysis, opportunity tactics development• Drived participation in cross-functional business unit planning initiatives including Sales Development, Customer Success, Account Management, and New Business Attainment teams• Actively collaborated with colleague departments outside the sales organization, including business development, marketing, and product, to build consensus and address Strengths/Red Flags beyond organizational sphere of influence, increasing business Results• Coached sales team in sales strategy, competencies, process, client interactions, Strengths creation, quota attainment, while maintaining morale and overall Guidebook culture• Lead people management decisions including, but not limited to: talent development, performance measurement, corrective action• Negotiated contracts; signature authorityMiller Heiman Strategic Selling Alumnus 2018Founder and Manager, Guidebook--Raleigh, NC: March 2014 - August 2019

San Francisco, Ca, Us

San Francisco, Ca, Us

• Managed north-and-south eastern sales territories for the GuidebookEDU team, reporting to the Director of Sales Management, responsible for EARR and renewable ARR for three account managers and one account executive• Responsible for team book of business, in excess of ~$3M, including new business targets• Assisted sales operations in overhaul of Salesforce CRM management of sales stages, automated activity tracking, Lead v Contact management, and Account hierarchy for multi-tiered Accounts with multiple Opportunities

San Francisco, Ca, Us

•Previous higher education student affairs professional experience allows for a translative conversation, helping colleges and universities understand how technology can benefit the student experience, enhance the campus environment, and create a sustainable way to communicate and interact with stakeholders•Assist colleges and universities implement technology processes into campus event programming, such as new student orientation, residence life, welcome weeks, homecoming, career centers/fairs, alumni relations and campus tours• #1 FY15 & FY16 salesman world-wide, by DARR and TCV•Established and manage southeastern education market territory (maintaining strategic accounts in the north east) with a robust network of higher education professionals, collaborating efforts through an internal Sales Development and Account Manager team•Responsible for lead generation, pitching, product walkthroughs, contract negotiation, sale, account management, and renewals using Salesforce CRM.•Lead account executive by DARR (GuidebookEDU) & TCV (Guidebook, Inc.), while consistently achieving in excess of quota (up to 178%), holding company-wide quarterly record•Established and, currently, maintain and strengthen the East Coast presence at the Raleigh, NC satellite location to HQ in Palo Alto, CAAccount Executive: March 2014 - July 2015

Raleigh, North Carolina, Us

• Advise 24 student ambassadors who program, market, and execute large-scale campus tradition events, including a nationally titled homecoming, to enhance the student experience for 34,000 students• Meet weekly with each of nine executive members, providing one-on-one and individualized leadership development opportunities to strategically bolster skills, such as critical thinking and problem solving, enhancing students’ ability to implement campus programming initiatives • Position ambassador program with a leadership development focus by adjusting annual executive board selection process to increase training time, teaching spring transitional retention classes about peer leadership and event management to new board members• Achieved 125th Homecoming strategic vision to collaborate with 28 diverse campus entities and engage approximately 15,000 students, hosting the nation’s largest student-led homecoming with direct oversight and approval for 20 events, indirect oversight for 11, including college participation, across six weekdays• Managed and framed University's only event based iOS/Android app for Homecoming, developed social media marketing strategies and oversee student organizations' web presence, UI, CMS, and SEO• Increased Student Alumni Association membership 400%, 600 to 3,000+, in 14 months after intentionally rebranding the organization by refocusing the mission to involve students in campus tradition events and increasing marketing efforts• Manage a ~$250,000 budget with annual funding and sponsorship additions by personally negotiating and procuring internal and external sponsors of $750 to $75,000 for programs• Negotiate, review, and execute University contracts for concerts, speakers, vendors, and third party providers while adhering to University and North Carolina expenditure policies and reporting requirements• Supervise Assistant CoordinatorAlumni Association Student Ambassador Program: http://ncstateaasap.com

Blacksburg, Va, Us

• Advised six student directors for the largest campus student programming board, instilling leadership skills required by large-scale campus programming by meeting weekly and offering project feedback• Hosted classic performers and top 20 recording artists such as B.B. King, Maroon 5, B.o.B, The Temptations, The Four Tops, and Moscow Ballet, advising students responsible for all aspects of the performances from artist transportation and arrival to backstage rider fulfillment, backline procurement, security, and ticket sales• Taught the spring semester Emerging Leaders Program, which included lessons on event management, contract negotiation, and University policy, for student members seeking executive director positions• Projected proper utilization of approximately $311,000 through academic year with direct supervisor• Negotiated, reviewed, and executed University contracts for concerts, speakers, movies, and third parties • Selected and implemented multicultural events for a diverse 32,000 study body and University community

Blacksburg, Va, Us

• Designed and initialized the student employee orientation and training program for Human Resources• Fostered the continual development of 300 student employees by co-chairing the leadership committee, which annually designed and executed on-going leadership development for student union employees

Blacksburg, Va, Us

• Oversaw 275,000 square foot student union in facility operations, venue management, and emergency response• Supervised and trained 10 student workers proper facility maintenance and employed three student managers

Bachelor Of Arts (B.A.), Religion/Religious Studies

Master Of Arts (M.A.), Higher Education Administration: Educational Leadership And Policy Studies