Responsible for the overall direction, coordination, development, completion and delivery of all eLearning products.Led the integration and implementation of the association’s first cloud-based eCommerce LMS. This system provided educational products to its 23,000 members and 172 labor and delivery hospitals/clinics around the U.S.Served as learning expert and trainer to staff educators and senior executives on the use of adult learning methodologies, latest learning trends and use of technology to create education products. This saved approximately $300,000 in product development costs.Managed simultaneous projects working with various departments, local and remote staff, as well as contracted vendors. Established LMS help desk documentation and troubleshooting guides/videos to assist in the resolution of customer questions.Compiled and analyzed monthly LMS statistical data, as well as training assessments and evaluations, to identify positive and negative product trends. Worked with marketing, customer service and membership services departments to identify membership marketing needs resulting in a savings of $55,000 by producing products internally.Created formal business plan to streamline and improve the creation and delivery process of products by reorganizing staff and resources.

Served as both project manager and instructional systems designer responsible for the design, development, and management of eLearning/instructor-led and other training materials for learners in North America, Europe, and Southeast Asia.Worked with SMEs and vendors at all levels to analyze, design, develop, implement, and evaluate project requirements to create instructional solutions.Volunteered to attend training to help resolve client training issues by becoming more familiar with the client’s industry.Led department team discussions and mentored other ISDs in the advanced use of Adobe Captivate, Flash, and Photoshop software.Created internal/external marketing videos beginning with analyzing client needs, creating storyboards and narration scripts, to the development and delivery of the product.Created wikis and intranet websites for display of department information.

Served as education and training subject matter expert (SME) consultant to design and develop both eLearning and traditional instructor-led training materials.Completed the design, development, delivery and quality of all project deliverables used in the development process including design documents, storyboards, prototypes, instructor and student/instructor materials. Analyzed online learning training needs and developed 14 eLearning software simulation modules for Tekelec using Adobe products (Captivate, Flash, Photoshop) and audio recording softwareDeveloped ILT curriculum for four technical product releases and updated current technical manuals as needed.Created technical training style guide for Tekelec Training Department for use in developing instructional material for both classroom training and online learning.

Served as education and training subject matter expert (SME) consultant to design and develop eLearning for company employees around the world.Created eight informational and performance-based eLearning courses for Cisco Systems while working with subject matter experts living in France, Italy, England, and The Netherlands.

Researched, designed and developed eLearning using HTML, Adobe Flash, Adobe Photoshop, audio editors and other presentation-based products for delivery on Docent LMS.Created online learning and instructional content starting with client ideas and storyboarding to produce completed products for self-paced programs, exercises, online job aids, online test, and online technical documents for 165,000 employees located throughout the U.S. and Canada.Authored and edited materials for instructional design, measurable objectives, and accurate content, and consistent standards.Communicated with subject matter experts and project managers to uncover critical information and ensure technical accuracy of content.Volunteered to help other IDs in department to ensure their courses met instructional and technical style consistency. Identify opportunities for improvement while serving as lead coordinator with project managers.Managed projects including development of scope, work plans, resource assignments, and implementation.