Jim Mortlock Email & Phone Number

Vancouver, Canada Area

I lead strategic sales and product knowledge training initiatives for the client, Hewlett Packard, across the Lower Mainland in a variety of retail locations, including Best Buy, Staplers, London Drugs, and Costco. My role involves overseeing a wide range of brand product training initiatives, including in-store demonstrations, one-on-one coaching, and presentations to communicate and instruct staff regarding sales and promotional plans, as well as product benefits and features. I also… Show more I lead strategic sales and product knowledge training initiatives for the client, Hewlett Packard, across the Lower Mainland in a variety of retail locations, including Best Buy, Staplers, London Drugs, and Costco. My role involves overseeing a wide range of brand product training initiatives, including in-store demonstrations, one-on-one coaching, and presentations to communicate and instruct staff regarding sales and promotional plans, as well as product benefits and features. I also collaborate with in-store management and staff to identify potential solutions to improve sales performance, including enhancements to customer service, marketing, visual merchandising, and sales strategies.Key Achievements:• Lead comprehensive in-store retail sales training sessions, including demonstrating sales techniques with consumers and coaching retail staff on sales and product knowledge in order to enhance product sales performance and marketing in line with organizational objectives.• Deliver national training presentations for major retailers, including Best Buy, Staples, and Future Shop, to successfully communicate marketing strategies and product information. • Foster strong relationships with regional, general, and department managers in order to organize and schedule in-store training sessions in line with corporate requirements and KPIs.• Facilitate regional product promotional events in collaboration with manufacturing partners including Microsoft, Intel, and AMD.• Provide brand marketing and visual merchandising coaching to store managers and staff to improve brand awareness and product visibility in retail stores, as well as auditing product merchandising and reporting on challenges. Show less

Vancouver, Bc And Ottawa, On

I delivered a variety of product sales training initiatives for Hewlett Packard to a wide range of retail resellers, including Best Buy, Future Shop, Staples, London Drugs, Office Depot, The Source, Costco, Henry’s Cameras, and Geek Squad. My sales territory included Greater Vancouver, Vancouver Island, and the Yukon.Key Achievements:• Supervised performance of up to thirty-four Event Sales Representatives providing in-store retail product demonstrations, successfully achieving all… Show more I delivered a variety of product sales training initiatives for Hewlett Packard to a wide range of retail resellers, including Best Buy, Future Shop, Staples, London Drugs, Office Depot, The Source, Costco, Henry’s Cameras, and Geek Squad. My sales territory included Greater Vancouver, Vancouver Island, and the Yukon.Key Achievements:• Supervised performance of up to thirty-four Event Sales Representatives providing in-store retail product demonstrations, successfully achieving all corporate training requirements.• Developed and implemented targeted sales strategies for various demographics, from seniors with limited technical knowledge to photography clubs with specialized product knowledge.• Provided extensive training and sales support for a wide range of retail events, including store grand opening, special events, national training, and conferences such as the London Drugs RTG Technology Conference and the Costco Travelling Road Show.• Participated in out-of-province retailer training initiatives across Canada¸ including locations in Ontario, Quebec, and Alberta. Show less

Ottawa, Canada Area

I provided solution sales training and retail store support for Hewlett Packard to various retailers across Eastern Ontario and Western Quebec, including Staples, Future Shop, Best Buy, Office Depot, Costco, and Henry’s Cameras. Key Achievements:• Directed up to thirteen Event Sales Representatives to provide engaging and interactive in-store retail product demonstrations.• Delivered national sales training sessions to support brand awareness and product knowledge for retail in… Show more I provided solution sales training and retail store support for Hewlett Packard to various retailers across Eastern Ontario and Western Quebec, including Staples, Future Shop, Best Buy, Office Depot, Costco, and Henry’s Cameras. Key Achievements:• Directed up to thirteen Event Sales Representatives to provide engaging and interactive in-store retail product demonstrations.• Delivered national sales training sessions to support brand awareness and product knowledge for retail in both Staples and Future Shop.• Performed various product demonstrations in both store and trade show settings, including a federal government trade show requiring security clearance. Show less

Certified Sales Professional (Csp)

Computer Programming Systems Analysis Diploma

Museum Technology & Restoration Conservation Diploma

Higher National Diploma, Museum Technolgy

I took two years of retail management while waiting for a spot in the Museum program and used some of those credits towards my Museum.