Jim Neitzel Email & Phone Number

Manhasset, New York, United States

Manhasset, New York

Led all strategic planning, coordinating, directing, and designing for operational activities related to ERP, EDI, and Telecommunications across North America; always in alignment with overall business strategy. Managed yearly budget of $1M and a team of about 7 resources.• Evaluated and implemented the new ERP system to support back office functionality.• Served as a trusted advisor to department heads; helped identify issues, developed and streamlined procedures and solutions leveraging the ERP system and other data sources. • Spearheaded development initiative utilizing agile methodologies. Selected Contributions:  Lead project team to evaluate and select a replacement ERP system.  Lead business integration and technical implementation of the selected ERP system. Lead team to select and implement upgraded phone system (RingCentral) Managed move from in-house to remote work environment in response to COVID-19

Warren Nj

Led all strategic planning, coordinating, directing, and designing for operational activities related to ERP, EDI, and Telecommunications across North America and Asia; always in alignment with overall business strategy. Managed yearly budget of $1M and a team of about 15 resources.• Evaluated, re-designed and successfully re-implemented the inherited failing ERP system.• Served as a trusted advisor to department heads; helped identify issues, developed and streamlined procedures and solutions leveraging the ERP system and data warehouse. • Spearheaded development initiative utilizing agile methodologies. • Oversaw 24-hour support to multiple offices across the globe.

Budd Lake Nj

Provided strategic direction, leadership, and management of IT. Selected to handle an interim responsibility of managing, sourcing, and planning operations in 2010. Managed a team ranging between 9 to 23 resources and a budget of $1M yearly, focused on cost reductions, process improvement, and overall efficiency. • Responsible for providing continuous support to remote offices in China and the US.• Collaborated with planning and operations team to transition back-office functions to the Shenzhen location. • Led a cross-functional team in the search, analysis, and selection of a new ERP system.

Scottsdale Az

Direct report to the CEO responsible for strategic planning and day-to-day IT operations. Managed a budget of $750K and a team of 7 resources spread across multiple office locations. • Collaborated with department managers to help identify business requirements to improve key business metrics tracking.• Headed the development & implementation of new system requirements for metric collection and reporting.• Led a cross-functional team in the search, analysis, and selection of a new ERP system.• Provided ongoing support new ERP system, Apprise software, a progress database platform ran on Unix/NT network.

Scottsdale Az

Managed and supported all internal applications, including AS 400 and NT legacy systems for 8 remote offices with a team of 3 members. • Directed the selection and implementation of a financial package to support GL, AP, and AR functions.• Led the development of an application to support financial aid tracking, program scheduling, attendance, grading, and other business functions.• Created and implemented new user ticketing systems to track, prioritize, and provide status updates on system enhancement requests.• Worked on cross-platform development in RPGII (AS 400), Progress (Unix) and Crystal Reports (NT).